> For the complete documentation index, see [llms.txt](https://docs.pockethrms.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pockethrms.com/ess-portal/employee/leave-and-attendance/on-duty.md). # On Duty A brief description about the On Duty process **Introduction** There are times when the employee needs to work from a location different from their normal physical office. In such a scenario, the employee still needs to punch their attendance and ‘On Duty Requests’ in Pocket HRMS helps them in applying for the same. This section will cover an in-detail guide to the On Duty process in the following structure: * Requesting On Duty * Approving / Rejecting On Duty Requests * Check Status * ESS * Mobile App * App Notification * Cancel On-Duty Requests * Reports ### **How to apply for on duty using ESS Portal?** **Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-Mkuvouls7YWK0B-_oFb%2FOnDuty-Apply-ESS-1.png?alt=media\&token=55c11a0e-8864-4fcc-9cb6-10c4fd785598) **Step 2:** Select the ‘On Duty / Work From Home’ tab at the top. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-MkuvsNZYY9Ti3ChBQXl%2FOnDuty-Apply-ESS-2.png?alt=media\&token=4243f698-64cf-4350-8d55-231afee6c31b) **Step 3:** Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-MkuvwJSuw7EI61H1eyB%2FOnDuty-Apply-ESS-3.png?alt=media\&token=a6fc86d6-69fe-4d53-b4a4-a5247670851c) **Step 4:** Select the ‘Save’ button to apply. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-Mkuvyg9clT7m7sOVBkn%2FOnDuty-Apply-ESS-4.png?alt=media\&token=45b3d00a-f6b8-4dfe-8043-c640e5a8dc83) ### **How to apply for on duty using ESS Mobile App?** **Step 1:** Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines) and select the option ‘Leave’. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-Mkuw_t3lmqEFjexPgVa%2FOnDuty-Apply-App-1.png?alt=media\&token=caf10da7-e5f3-4a2c-a7b4-e9a074e076b6) **Step 2:** Tap on the option ‘**Request**’. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-Mkuwda8qmDILs965OnU%2FOnDuty-Apply-App-2.png?alt=media\&token=792d2e8d-ac4c-4681-abd4-b7b400157f7b) **Step 3:** Tap on the ‘On Duty / Work From Home’ tab at the top. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-MkuwgT-mAUW04COFz5a%2FOnDuty-Apply-App-3.png?alt=media\&token=b2c1a7a1-aaef-46a9-8606-68ab22a6c824) **Step 4:** Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-MkuwkSHoeL4o5D6n3Qr%2FOnDuty-Apply-App-4.png?alt=media\&token=d5bafc13-1b55-44dc-ab93-76b55b28f1dd) **Step 5:** Tap on the ‘Save’ button to apply. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-Mkudpd_GhTKJQAu80gp%2F-MkuwnIu-4AaIba8m8_0%2FOnDuty-Apply-App-5.png?alt=media\&token=f9b36265-43fa-4222-8ff6-d38004c6d703) ### **How to check on duty request’s status using ESS Portal?** **Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvQB7lk3UrCB2LZW3S%2FOnDuty-Status-ESS-1.png?alt=media\&token=d980a814-c5fd-444f-afcd-c9cd61a1082d) **Step 2:** Select the ‘On Duty’ tab at the top. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvQEaqsRSN0jSJ4hPU%2FOnDuty-Status-ESS-2.png?alt=media\&token=815e3663-3914-461b-8e75-d87398ce59a3) **Step 3:** Your previous on duty requests in the current year and their status are displayed here. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvQHJyk-ZOPyv7j5iE%2FOnDuty-Status-ESS-3.png?alt=media\&token=f4a41b91-eaa5-4e9f-a71d-abc79b005436) **Step 4:** If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular on duty request. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvQKXmbQyrBtqHvmpX%2FOnDuty-Status-ESS-4.png?alt=media\&token=4dcfb02a-6b9c-4454-9f98-d3ea0a1b8f86) **Step 5:** You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvQO-XU6iFdRk1-gDM%2FOnDuty-Status-ESS-5.png?alt=media\&token=1d215faa-8933-4030-8b20-deeb72812759) ### **How to check on duty request’s status using ESS Mobile App?** **Step 1:** Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines) and select the option ‘Leave’. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvVXtPbEw-DT4OisHn%2FOnDuty-Status-App-1.jpg?alt=media\&token=2f90377c-c838-40b1-a464-1434838140c3) **Step 2:** Tap on the option ‘My Report’. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvV_P5ytt1V-p5_Qgm%2FOnDuty-Status-App-2.png?alt=media\&token=4e236a3b-b96e-4862-8547-4ee7ab7e2360) **Step 3:** Tap on the ‘On Duty’ tab at the top. You may have to scroll the tab section horizontally depending on your mobile screen size and resolution. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvVsYC7fSuiA4qEyRY%2FOnDuty-Status-App-3.png?alt=media\&token=299017a2-5bb3-49ef-a658-a5849ba9e3aa) **Step 4:** Your previous requests in the current year are displayed here. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvVvSPFn99uwuc-cfH%2FOnDuty-Status-App-4.png?alt=media\&token=c6323526-211b-431f-8ebb-54699abed92b) **Step 5:** If you wish so, you can select the filter button at the bottom right and select the relevant filters and then tap on the ‘Search’ button to find the status of a particular request. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvW0AuuKNbcPT59Ps7%2FOnDuty-Status-App-5.png?alt=media\&token=2ed8fb4d-28f3-4ec9-9f88-81a4db8456b3) **How to check on duty request’s status using ESS Mobile App Notification?** **Step 1:** Log into the ESS mobile app, tap on the bell icon at the top right corner of the screen. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvWyfK_u88dZCvMWYw%2FOnDuty-Status-Notfcn-1.png?alt=media\&token=e612416e-be6c-41e2-94df-8ad0f906c587) **Step 2:** You will be able to view whether your request has been approved or rejected based on the notifications titled ‘OnDuty Approved’ or ‘OnDuty Rejected’ ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvM6MF_FNufJcHH0Yb%2F-MkvX0ju7UpYJ81rHfDf%2FOnDuty-Status-Notfcn-2.png?alt=media\&token=88724497-a2f6-4286-8d65-f1521fee5918) ### **How to cancel on duty requests from the ESS portal?** **Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvXf_y6sqpEfv2rN3-%2F-MkvYbXnaIbEQS3bWnN1%2FOnDuty-Cancel-1.png?alt=media\&token=0b12f60a-b976-4aaf-9684-b0e2d176a6d8) **Step 2:** Select the ‘On Duty / Work From Home’ tab at the top. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvXf_y6sqpEfv2rN3-%2F-MkvYeTihp3oJKq5vAmS%2FOnDuty-Cancel-2.png?alt=media\&token=c2814fd7-cffb-430f-a987-aec6539ea940) **Step 3:** You will be able to view the previously applied on duty requests at the bottom of the page. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvXf_y6sqpEfv2rN3-%2F-MkvYhdAlFF00xGTf3o_%2FOnDuty-Cancel-3.png?alt=media\&token=6998f4e3-5f98-4fc4-8b8e-df971bc1558d) **Step 4:** Select the ‘Delete’ button under the ‘Action’ column corresponding to the on duty request that you wish to cancel and select ‘OK’ on the pop-up to confirm your selection. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvXf_y6sqpEfv2rN3-%2F-MkvZ7Nr2JCGWtH_QFt3%2FOnDuty-Cancel-4.png?alt=media\&token=78d4cbc0-703b-45c4-b6c7-2fe178efae53) ### **How to generate your own 'on duty' report from the ESS portal?** **Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvZVGD092xk0yJRW7J%2F-Mkv_YZlrrzH7kcGtMIY%2FOnDuty-MyReport-1.png?alt=media\&token=79fc8119-4445-41e3-9b0f-29aa37099a6a) **Step 2:** Select the ‘On Duty’ tab at the top. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvZVGD092xk0yJRW7J%2F-Mkv_bRccWrtFTWnXz4n%2FOnDuty-MyReport-2.png?alt=media\&token=076bcdae-c59e-4942-96a4-6b5b6a9cb851) **Step 3:** Your previous on duty requests in the current year and their status are displayed here. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvZVGD092xk0yJRW7J%2F-Mkv_e0r4Qbg1rm05O72%2FOnDuty-MyReport-3.png?alt=media\&token=203247a7-bc77-4bc8-b822-420362a90486) **Step 4:** If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular 'on duty' request. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvZVGD092xk0yJRW7J%2F-Mkv_j19EwHlX0EBI2ao%2FOnDuty-MyReport-4.png?alt=media\&token=80b2c15e-f4cd-4cad-9c2e-3545696970db) **Step 5:** You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button. ![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MXep_PEmh8mDPVWj49x%2F-MkvZVGD092xk0yJRW7J%2F-Mkv_mADE5yokB4_5F__%2FOnDuty-MyReport-5.png?alt=media\&token=211e3c11-071a-46ed-bb56-dc11f75f3cd3) For any queries, contact