✔️On Duty

Description about the On Duty requests’ approval process

Introduction

This page provides the steps for approving or rejecting the on duty requests from your employees. You will be able to do this process using any of the following 4 methods:

• ESS

• Mobile App

• App Notification

• Email

Pre-requisites:

✔️User rights

Note - Kindly contact your Admin/ HR for rights if you are not able to perform the steps below.

How to approve/reject on duty using ESS Portal?

Step 1: Log into the ESS portal with your manager credentials. Select ‘Leave’ and then ‘Approval’ from the left side menu.

Step 2: Select the ‘On Duty’ tab at the top.

Step 3: Optionally, search for the employee’s name.

Step 4: Select the start date and end date.

Step 5: Select the ‘Search’ button to start searching for the approval requests.

Step 6: Select the bullet points/radio buttons next to each request’s row to accept or reject the requests.

Step 7: Alternatively, you can select the check box next to ‘ACCEPT’ or ‘REJECT’ to approve or reject all of the requests.

Step 8: Once you are satisfied with the selections, select the button ‘Save’ to confirm the changes.

How to approve/reject on duty requests using the Pocket HRMS Mobile App?

Step 1: Log into the ESS portal with your manager credentials. Open the side menu by tapping on the ‘Hamburger Menu Icon’ and select the option ‘Leave’.

Step 2: Tap on the option ‘Approval’.

Step 3: Tap on the ‘On Duty’ tab at the top.

Step 4: Approval: Tap on the ‘Approve’ button corresponding to each request to approve it and get the ‘Success’ notification at the bottom of the screen.

Step 5: Rejection: Tap on the ‘Reject’ button corresponding to each request to reject it and provide the reason for the same in the pop-up menu and select ‘Ok’ to confirm your selection.

How to approve/reject on duty requests using the Pocket HRMS Mobile App Notification?

Step 1: Log into the ESS portal with your manager credentials. Tap on the bell icon at the top right corner of the screen.

Step 2: Tap on the request notification titled, ‘OnDuty Pending’.

Step 3: Approval: Tap on the ‘Approve’ button corresponding to the request to approve it and get the ‘Success’ notification at the bottom of the screen.

Step 4: Rejection: Tap on the ‘Reject’ button corresponding to the request to reject it and provide the reason for the same in the pop-up menu and select ‘Ok’ to confirm your selection.

How to approve/reject on duty requests using your official email?

Step 1: Log into the ESS portal with your manager credentials. You will get an on duty request email with the ‘Approve’ and ‘Reject’ links.

Step 2: Approval: On clicking the ‘Approve’ link, a new window or tab will open where you can enter any remarks and click on the ‘Approve’ button to approve the request.

Step 3: Rejection: On clicking the rejection link, a new window or tab will open where you need to enter the reason for rejection and click on ‘Save’ to reject the request.

How to generate your team's on-duty report in ESS Portal?

Step 1:Log into the ESS portal with your manager credentials. Select ‘Leave’ and then ‘My Team Report’ from the left side menu.

Step 2: Select ‘On Duty Report’ tab at the top.

Step 3: Search for the employee’s name, the type of report, as well as the period for which you need to generate the report. Once selected, select the ‘Search’ button.

Step 4: Once you find the relevant details, select the ‘Export to Excel’ button to download the report in ‘.xlss’ format to your device.

Note: If you are unable to follow above steps, kindly contact us at [e-mail]