# My Tickets

### 1. How to create the ticket?

To raise ticket in Help desk from ESS, refer the steps below:

**Path:** Login to ESS portal > go to Help module > My Tickets > My ticket list > Click on Add + > Edit the details in fields which are mandatory > Create Ticket

**Step 1:** Log in to '**ESS**', go to the '**Help module**' and select ‘'**My Tickets**'.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/ROTJRWPI29255lLMYRYQ/Unknown%20image" alt=""><figcaption></figcaption></figure>

**Step 2:** Select **’My Ticket List’**, and Click on '**Add +**'.

![](https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/c0qcjr7Cf77EBIV1om8v/Unknown%20image)

**Step 3:** '**Fill the details**' in fields which are mandatory then Click '**Create Ticket**'.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/JuquZQYPmfYpowEbVbZL/Unknown%20image" alt=""><figcaption></figcaption></figure>

**Link:** <https://ess.pockethrms.com/Helpdesk/Transaction/MyTickets?Menu=CreateEmployeeTicket>

For any queries, contact <support@pockethrms.com>