> For the complete documentation index, see [llms.txt](https://docs.pockethrms.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pockethrms.com/feature-guides/notification-management-center.md).
# Notification Management Center
### **Notification Management Center**
The **Notification Management Center** lets you choose which channels deliver alerts for each module and event, and search past notifications from one place.
Channels are set per event, across **ESS (Desktop)**, **Email**, **Mobile Push** and **WhatsApp**.
This helps in:
* Controlling how alerts are delivered for each module
* Turning a channel on or off for all events in a module in one action
* Tracking whether a notification was delivered, read or failed
* Finding past notifications without checking each module separately
### **How to View and Modify Settings on the Notification Management Page?**
**Path:** [**Login into ESS Portal → Profile Image → Notification Management**](https://ess.pockethrms.com/NotificationCenter/Index)
**Step 1: Open Notification Management**
Log in to the **ESS portal** and Click your **Profile Image** in the top-right corner, then select **Notification Management**.
**Step 2: Select a Module**
Under **Modules**, select the module whose notifications you want to configure. You can also type the module name in **Search modules...** to find it.
The modules listed depend on the modules enabled for your company.
The system displays the events of the selected module, along with the number of events next to the module name, for example **Confirmation (16 events)**.
Each event shows its **name** and a **short description** of when it is sent. Click the **ⓘ icon** next to an event name for more information.
**Step 3: Set Channels for All Events Using Bulk Channel Controls**
Under **Notification Channel Preferences**, use the toggles in the **Bulk Channel Controls** row to enable or disable a channel for all events of the selected module. Other modules are not affected.
When a channel is turned off in **Bulk Channel Controls**, the toggle for that channel is turned off for every event in the module.
**Step 4: Set Channels for Each Event**
For each event, enable or disable the toggle under each channel.
| **Channel** | **Delivers the notification through** |
| ----------------- | ------------------------------------- |
| **ESS (Desktop)** | The ESS portal |
| **Email** | Email |
| **Mobile Push** | Push notification on the mobile app |
| **WhatsApp** | WhatsApp |
Where a channel is not available for an event, the system displays **Not applicable** or **—** in place of the toggle.
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**Important:** Changes are saved automatically when you turn a toggle on or off, and the system displays the message **Preference updated**. There is no **Save** button.
**Important:** The **WhatsApp** status at the top of the screen shows whether WhatsApp is set up for your company.
It shows **Configured** when WhatsApp is set up,
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and **Not Configured** when it is not.
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When the status is **Not Configured**, the WhatsApp toggles still appear on the screen, but they are greyed out and cannot be changed.
### **Find Notifications & Audit Logs**
To view past notifications, click **Find Notifications** next to **Need past logs?** at the top of the screen.
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The system opens the **Find Notifications & Audit Logs** window, which lists historical notification dispatches across all modules and channels.
**Step 1: Select the Modules to Search**
Under **Search In**, select the modules to search. By default, **All Modules** is selected.
Tick or untick the checkbox next to each module to include or exclude it.
**Step 2: Select the Date Range**
Under **Received On**, select the period for which you want to view notifications. By default, **All Time** is selected.
The following options are available:
* All Time
* This Month
* Today
* Last 7 Days
* Last 30 Days
**Step 3: Filter by Status**
Under **Status**, select one of the following:
| **Status** | **Shows** |
| ------------- | ------------------------------------ |
| **All** | All notifications |
| **Delivered** | Notifications that were delivered |
| **Read** | Notifications that were read |
| **Failed** | Notifications that failed to deliver |
**Step 4: Search for a Notification**
Enter a keyword in **Search notification...** to find a specific notification.
**Step 5: Open the Related Page**
Click **Read in ESS** on a log entry to open the page that the notification relates to.
**Step 6: Reset Filters**
Click **Reset Filters** to clear all selected filters.
#### **Reading the Log**
The system displays the total number of entries and the filters applied.
For example, **Showing 12 notification log entries** with **Filters: Received On: All Time • Status: ALL**.
Each entry shows:
* Employee name and employee code
* Module name
* Notification message, **for example :** ***Approval Request For Timesheet Summary ABD00013 (Abhishek)*** along with Date and time the notification was received
* **Read in ESS**, which opens the page the notification relates to.
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**Last Synced** at the top of the window shows when the log was last updated.
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Use **Previous** and **Next** at the bottom of the window to move between pages. Each page shows up to 10 entries.
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**Path Link**[**: https://ess.pockethrms.com/NotificationCenter/Index**](https://ess.pockethrms.com/NotificationCenter/Index)
For any queries, contact [**support@pockethrms.com**](mailto:support@pockethrms.com)
