Profile

Questions Related to Employee

Introduction

This page provides step-by-step answers to the FAQs related to the Profile.

Pre-requisites:

​✔ User rights

Note - Kindly contact your Admin/HR for rights if you are not able to perform the steps below.

FAQs

1. How to Change the Password for ESS Portal if You Forgot Password?

Step 1: Go to the ESS portal login page and click on the ‘Forgot Password' link.

Step 2: Enter the ‘Company Code’ and ‘Employee Code’ and click on the ‘Forgot Password’ button.

Step 3: The password reset email will be sent to the employee’s email id. Click on the password reset link as shown below.

Step 4: The link will redirect you to 'Change Password' page, where you can set your new password.

2. How to make TDS - Investment Declaration with Proof Entry?

Step 1: Log into the ESS portal and click on the 'Profile' menu and then, click on ‘My Tax Detail’ sub-menu.

Step 2: Click on the ‘Tax Declaration Entry’ tab. Select the ‘Click here to enter Rent paid details’ button to update the monthly amount paid as rent for House Rent allowance exemption.

Step 3: Enter the details in the pop-up window and click the ‘Save & Close' button.

Note: For Metro cities such as Mumbai, Delhi, Kolkata and Chennai, please enter the rent amount paid under the ‘Metro Rent Paid’ column. For cities other than those mentioned above, please update the details under the ‘Non-Metro Rent Amount’ column.

Step 4: Select the ‘Click here to enter Landlord details for form 12BB’ button to enter the Landlord details.

Note: If the House Rent value exceeds the amount of 1 lakh INR, it's mandatory to fill the landlord details.

Step 5: Enter the necessary details in the ‘Landlord Details’ pop-up and click on the ‘Save’ button.

Step 6: To enter details about the Interest on Housing loan, click on the ‘Click here to Enter Property Details’ button.

Step 7: Click on the ‘Save & Close' button after entering the relevant details.

Step 8: Select the ‘Click here to Enter Lender Details' button as shown below.

Step 9: Enter the relevant details and click on the ‘Save’ button.

Step 10: Click on the ‘TDS Proof Entry’ tab.

Step 11: Click on the ‘Upload’ button against the relevant expenses to upload their proof.

Step 12: Upload the relevant file for the proof and click on the 'Save' button.

3. How to Change Password for ESS Portal?

Step 1: Log in to the ESS portal and click on the ‘User Icon’ on the top right corner of the screen and click on the ‘Change Password’ from the drop-down menu.

Step 2: Fill in the ‘Old Password’ and the ‘New Password’ in the respective fields. Confirm the new password by re-entering the new password in the ‘Confirm Password’ field and click on the ‘Change Password’ button.

Note: If you are unable to make changes in the ESS portal, kindly contact us at support@pockethrms.com

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