# User Report

### How to Download User Report (Helpdesk) in Pocket HRMS 2.0 Mobile App?

**Path:** Login to mobile app of Pocket HRMS 2.0 > click on 3 horizontal lines (Hamburger menu) > Helpdesk > My Report > User Report > Fill all details (Status, priority, add tag, Date range) > Download report

**Step 1:** Log in to the Pocket HRMS 2.0 mobile app and click on the three horizontal lines (Hamburger menu) at the top left corner.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/0SRLa1Y8MMG3uLv7JBAH/Unknown%20image" alt=""><figcaption></figcaption></figure>

**Step 2:** Select the ‘Helpdesk’ module and then tap on the ‘My Report’ option.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/9J8YRAzXCkVCo0rXvx6i/Unknown%20image" alt=""><figcaption></figcaption></figure>

**Step 3:** Choose ‘User Report’ and fill in all the necessary details, including Status, Priority, Tags, and the desired Date range.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/rA368fsDQFbDY2KXSk9D/Unknown%20image" alt=""><figcaption></figcaption></figure>

**Step 4:** Once the details are filled, click on the ‘Download report’ button to generate and save your report.

<figure><img src="https://content.gitbook.com/content/-MXep_PEmh8mDPVWj49x/blobs/VDmat8M43GM7d8Tgncyp/Unknown%20image" alt=""><figcaption></figcaption></figure>

For any queries, contact <support@pockethrms.com>