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Path: Login to mobile app of Pocket HRMS 2.0 > click on 3 horizontal lines (Hamburger menu) > Helpdesk > My Report > User Report > Fill all details (Status, priority, add tag, Date range) > Download report
Step 1: Log in to the Pocket HRMS 2.0 mobile app and click on the three horizontal lines (Hamburger menu) at the top left corner.
Step 2: Select the ‘Helpdesk’ module and then tap on the ‘My Report’ option.
Step 3: Choose ‘User Report’ and fill in all the necessary details, including Status, Priority, Tags, and the desired Date range.
Step 4: Once the details are filled, click on the ‘Download report’ button to generate and save your report.
For any queries, contact support@pockethrms.com
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