Approving / Rejecting On Duty Requests

Description about the On Duty requests’ approval process

Introduction

This page provides the steps for approving the on duty requests from your employees. You will be able to do this process using any of the following 4 methods:

  • ESS

  • Mobile App

  • App Notification

  • Email

Pre-requisites:

✔️Admin credentials

✔️User rights

Note - Kindly contact your Admin/ HR for rights if you are not able to perform the steps below.

Steps using ESS Portal

How to approve/reject on duty using ESS Portal:

Step 1: Select ‘Leave’ and then ‘Approval’ from the left side menu.

Step 2: Select the ‘On Duty’ tab at the top.

Step 3: Optionally, search for the employee’s name.

Step 4: Select the start date and end date.

Step 5: Select the ‘Search’ button to start searching for the approval requests.

Step 6: Select the bullet points/radio buttons next to each request’s row to accept or reject the requests.

Step 7: Alternatively, you can select the check box next to ‘ACCEPT’ or ‘REJECT’ to approve or reject all of the requests.

Step 8: Once you are satisfied with the selections, select the button ‘Save’ to confirm the changes.

Steps using Mobile App

How to approve/reject on duty requests using the Pocket HRMS Mobile App:

Step 1: Open the side menu by tapping on the ‘Hamburger Menu Icon’ and select the option ‘Leave’.

Step 2: Tap on the option ‘Approval’.

Step 3: Tap on the ‘On Duty’ tab at the top.

Step 4: Approval: Tap on the ‘Approve’ button corresponding to each request to approve it and get the ‘Success’ notification at the bottom of the screen.

Step 5: Rejection: Tap on the ‘Reject’ button corresponding to each request to reject it and provide the reason for the same in the pop-up menu and select ‘Ok’ to confirm your selection.

Steps using App Notification

How to approve/reject on duty requests using the Pocket HRMS Mobile App Notification:

Step 1: Tap on the bell icon at the top right corner of the screen.

Step 2: Tap on the request notification titled, ‘OnDuty Pending’.

Step 3: Approval: Tap on the ‘Approve’ button corresponding to the request to approve it and get the ‘Success’ notification at the bottom of the screen.

Step 4: Rejection: Tap on the ‘Reject’ button corresponding to the request to reject it and provide the reason for the same in the pop-up menu and select ‘Ok’ to confirm your selection.

Steps using Email

How to approve/reject on duty requests using your official email:

Step 1: You will get an on duty request email with the ‘Approve’ and ‘Reject’ links.

Step 2: Approval: On clicking the ‘Approve’ link, a new window or tab will open where you can enter any remarks and click on ‘Approve’ button to approve the request.

Step 3: Rejection: On clicking the rejection link, a new window or tab will open where you need to enter the reason for rejection and click on ‘Save’ to reject the request.

Note: If you are unable to approve or reject on duty requests, kindly contact us at support@pockethrms.com

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