📄Documents

This page provides a step by step guide for FAQs related to employee documents

1. How to add CC or BCC while sending an appointment letter?

Step 1: Log into the cloud portal click on the ‘Employee’ menu and select the ‘Documents’ submenu.

Step 2: Select the ‘Live’ or the ‘All’ radio button as per the requirement and then select the required ‘Category’.

Step 3: Scroll down and ‘Select Template’ for an appointment letter and also ‘Select Employee’ from the respective dropdown. Next, click on the ‘CC’ and ‘BCC’ options as required and the fields will appear.

Step 4: Enter the ‘CC Email ids’ & ‘BCC Email ids’ in the respective fields and click on the ‘Send Mail’ button. The appointment letter will be sent to the selected employee and to the email IDs in the CC and BCC accordingly.

For any queries, contact [e-mail]

2. How to download confirmation letter?

Step 1: Go to the cloud portal, click on the ‘Employee’ menu, and select the ‘Document’ submenu.

Step 2: Select the desired categories.

Step 3: Select ‘Confirmation Letter’ from the ‘Select Template’ drop-down menu and click on the ‘Download’ button.

Step 4: Click the ‘OK’ button for the file download pop-up.

Step 5: Click on the 'Bell' icon to check the processing status for the confirmation letter.

Step 6: Once the file is prepared, you can download it from the ‘Download HR Letter’ section.

For any queries, contact [e-mail]

3. How to download HR letter or template?

Step 1: Log into the cloud portal, go to the ‘Employee’ menu and click on the ‘Documents’ submenu.

Step 2: Select ‘Category’ and ‘Select Template’ that you want to download and click on the ‘Download’ button. The HR letter will be downloaded accordingly.

Path: Cloud Portal>Employee>Documents>Select Template and Category>Download

Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate

For any queries, contact [e-mail]