πΆDocuments
This page provides a step by step guide for FAQs related to employee documents
1. How to add CC or BCC while sending an appointment letter?
Step 1: Log into the cloud portal click on the βEmployeeβ menu and select the βDocumentsβ submenu.

Step 2: Select the βLiveβ or the βAllβ radio button as per the requirement and then select the required βCategoryβ.

Step 3: Scroll down and βSelect Templateβ for an appointment letter and also βSelect Employeeβ from the respective dropdown. Next, click on the βCCβ and βBCCβ options as required and the fields will appear.

Step 4: Enter the βCC Email idsβ & βBCC Email idsβ in the respective fields and click on the βSend Mailβ button. The appointment letter will be sent to the selected employee and to the email IDs in the CC and BCC accordingly.

For any queries, contact [email protected]
2. How to download confirmation letter?
Step 1: Go to the cloud portal, click on the βEmployeeβ menu, and select the βDocumentβ submenu.

Step 2: Select the desired categories.

Step 3: Select βConfirmation Letterβ from the βSelect Templateβ drop-down menu and click on the βDownloadβ button.

Step 4: Click the βOKβ button for the file download pop-up.

Step 5: Click on the 'Bell' icon to check the processing status for the confirmation letter.

Step 6: Once the file is prepared, you can download it from the βDownload HR Letterβ section.

For any queries, contact [email protected]
3. How to download HR letter or template?
Step 1: Log into the cloud portal, go to the βEmployeeβ menu and click on the βDocumentsβ submenu.

Step 2: Select βCategoryβ and βSelect Templateβ that you want to download and click on the βDownloadβ button. The HR letter will be downloaded accordingly.

Path: Cloud Portal>Employee>Documents>Select Template and Category>Download
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
4. How to download or share appointment letter with employee? How to send appointment letter in email?
Step 1: Log into the cloud portal, go to the βEmployeeβ menu and click on the βDocumentsβ submenu.

Step 2: Select βCategoryβ, βSelect Templateβ, βSelect Employeeβ from the respective fields. You can click on the CC, BCC and add email ids.
Step 3: Click on the βSend Mailβ button to send and the appointment letter will be sent to employee over the email. You can also and click on the βDownloadβ button.

Path: Cloud Portal>Employee>Documents> Category>Select Template>Select Employee>Send Mail>Download
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
5. How to send employees document by email?
Path: Cloud Portal > Employee > Document > Select Employee Code > Select Template > Edit Letter (if needed) > Send Email
Step 1: Log into the cloud portal, go to the βEmployeeβ menu and click on the βDocumentsβ submenu.

Step 2: Select employee status, Category, Template and Employee from the respective fields as required.

Step 3: You can edit the email below if needed and click on the βSend Mailβ button and the email will be sent accordingly.

Note: You can go to employeeβs profile to check employee documents.
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
6. How to upload employee document (increment letter, promotion letter)?
Path: Cloud Portal > Employee > Document > select employee status (live/ left/ all) > Category > Select Template > Select Employee > add CC & BCC > make required changes > Send Email/Download
Step 1: Log into the cloud portal, go to the βEmployeeβ menu and click on the βDocumentβ submenu.
Step 2: Select employee status (live/ left/ all) and Category. Select Template, Select Employee, you can click on the CC & BCC to add respective email ids. Click on the βSend Mailβ or βDownloadβ button.

Note:
If you click the βSend Mailβ button, and the document will be sent to employee via email.
If you click on the βDownloadβ button the same document will also be saved in the employeeβs profile.
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
7. How to generate/download increment letter?
To generate/create any HR letter in HRMS follow the path mentioned below:
Path: Cloud login > Employee > Document > Select the category > Select Template as Increment > Select the employee > Either you can Sent the letter to the employeesβ email or you can download the letter and share with employee.
Step 1: Login to cloud portal, go to βEmployeeβ menu and select βDocumentsβ sub-menu.

Step 2: Select the βcategoryβ, scroll down to choose βSelect templateβ as βIncrement Letterβ from the drop-down, select the βEmployeeβ and click on βDownloadβ.


Note- if you want to send the Increment letter via email to any employee, then click on βSend Emailβ.

Note: To get the increment letter option from drop-down it is necessary to be added in the system. Refer the link below to add letter head in the system: https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/hr#how-to-add-letter-head-in-the-hr-letter
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
8. How we can generate confirmation letter in cloud?
To generate/create any HR letter in HRMS you need follow the path below:
Path: Cloud login > Employee > Document > Select the category > Select the Increment template > Select the employee > Either you can Sent the letter to the employeesβ email or you can download the letter and share with employee.
Step 1: Login to Cloud portal, go to βEmployeeβ in the menu, and select βDocumentβ in the sub-menu.

Step 2: Select βCategoryβ as per your requirement, scroll down to βSelect Templateβ as Confirmation Letter, from the drop-down, put the name of employee in βSelect Employeeβ section, and click on βsend mailβ or βDownloadβ.


Note: Either you can Sent the letter to the employeesβ email or you can download the letter and share with employee.
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate Note: the Letter template should be saved in the system for that please refer to the link https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/hr#how-to-add-letter-head-in-the-hr-letter
For any queries, contact [email protected]
9. How we can generate confirmation letter in cloud
To generate confirmation letter in cloud, refer the link below:
For any queries, contact [email protected]
10. How we can generate increment letter via HRMS?
To generate/create any HR letter in HRMS you need follow the path below:
Path: Cloud login > Employee > Document > Select the category > Select the Increment template > Select the employee > Either you can Sent the letter to the employeesβ email or you can download the letter and share with employee.
Step 1: Login to cloud portal, go to βEmployeeβ menu, and select βDocumentβ submenu.

Step 2: Select βCategoryβ, select βTemplateβ as βIncrementβ, and select βEmployeeβ as per your need.


Step 3: Then, either you can Sent the letter to the employeesβ email or you can download the letter and share with employee. If you want to send mail click on βSend Mailβ or in case you want to download the letter and share it click on βDownloadβ.

Note: the Letter template should be saved in the system for that please refer to the link https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/hr#how-to-add-letter-head-in-the-hr-letter
Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
11. How to send warning letter via HR letter to the employee? Or How to assign a letter?
To share any letter through system firstly you need to create the HR Letter template for that kindly refer to the link below:
After the template created in the system, follow the path below:
Path: Cloud portal > go to Employee > Documents > Select Category > Select template and Employee code > Scroll down and check the format or edit the content as required > Download or send email to the employee.
Step 1: Log in to the Cloud portal, go to the βEmployeeβ menu, and select βDocumentsβ.

Step 2: Fill βCategoryβ, the specific βTemplateβ, and the βEmployee codeβ.


Step 3: Scroll down to preview the document. You can check the format or edit the content on this page as required.

Step 4: Once the document is finalized, scroll up to click βDownloadβ to save it or βSend emailβ to send it to the employee.

Link: https://cloud.pockethrms.com/Payroll/HRLetter/ViewTemplate
For any queries, contact [email protected]
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