> For the complete documentation index, see [llms.txt](https://docs.pockethrms.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pockethrms.com/ess-portal/manager/expense-management.md).

# Expense Management

Step-by-step guide to how managers can manage the employee expense requests

### **Manager: Reviewing Expense Claims**

Managers are notified by email and through the ESS Portal notification bell when an employee submits a claim.

* Review the claim, then **Approve** or **Reject** it; multiple claims can be actioned together
* If the **Approval Matrix** is configured for multi-level approval, the claim moves to the next manager only after the first approves

The employee is notified of the outcome by email and through the ESS Portal.

### **Responding to Expense Entries as a Manager**

**Step 1**: Log into the **ESS portal**, go to the ‘**Expense**’ menu and click on the **‘Approval’** submenu.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2F3Bmpli0Q6wJx01iuklfK%2F0.png?alt=media)

**Step 2**: Click on the **‘Manager Approval’** tab. Select the ‘**Month**’ and the ‘Year’ in the respective fields and click on the ‘**Search**’ button. The entries for the selected timeframe will appear below.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FAZWaV26oLOxacgTL1WxP%2F1.png?alt=media)

**Step 3:** To view expense entries for an individual employee select an employee name or code from the **‘Employee’** field, followed by selecting the ‘**Month**’ and the ‘**Year**’ and click on the **‘Search’** button. The expense entries from the employee in the selected timeframe will appear.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FyhITh9lWiDDzLJgkE9YA%2F2.png?alt=media)

**Step 4**: Click on the ‘**Details**’ button for the respective expense entry to view the Details.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2F6Ww39kIQoCBiohJd07rv%2F3.png?alt=media)

**Step 5**: The **‘Expense Details’** pop-up will open where you can find details of all the expenses in the expense entry. To get more information about the expense click on the ‘**View**’ button in the ‘**Details**’ column.&#x20;

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FMuXurnc2vL8NeahLhIjS%2F4.png?alt=media" alt=""><figcaption></figcaption></figure>

**Step 6**: A pop-up will open where you can view additional information which is specific to the certain expense type. Click on the ‘**Close**’ button to close the ‘**pop-up**’.

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2Fna6TZkklN677Gj5Mrb7b%2FFrame%201%20-%202026-08-25T111006.844.png?alt=media&amp;token=ad3f5e25-27bc-4fda-b036-89642fc5eeb0" alt="" width="375"><figcaption></figcaption></figure>

**Step 7:** In will take you back to the ‘**Expense Details**’ pop-up. The column ‘**Applied Amount**’ shows the amount the employee asked for, and in the **‘Approved Amount**’ column you can enter the amount you want to approve for the respective expense.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FlP63LNBmeNWrb5bxJOJ2%2F6.png?alt=media)

**Step 8:** Select the radio button in the ‘**Accept**’ and the ‘**Reject**’ column to take respective actions for the expenses. You can also click on the ‘**check box**’ in front of the ‘**Accept**’ and the '**Reject**’ option/column name, to select all the expenses in the expense entry.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FkMfbDMAswkmK5nfPNO16%2F7.png?alt=media)

**Step 9:** It is mandatory to enter your comment in the ‘**Manager Note/Reject Reason’** and the ‘**Manager Remark**’ in the respective fields. Click on the save button to submit your response.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FTFC60V7b7eXA3PNcBxjx%2F8.png?alt=media)

**Step 10**: You will get a notification asking if you are sure about saving your response as you can’t edit/change your action later.

* Click on the ‘**Cancel’** button if you want to reconsider your response or edit it.
* You can click on the ‘**Ok**’ button to confirm your response and the expense entry

Once you click on the ‘**Ok**’ in the notification your response will be submitted.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FqWzxKHesW7PtR0JZPLdi%2F9.png?alt=media)

Your response (Accepted/Rejected) to the expense entries will be submitted to finance manager/HR for further approval.

**Step 11**: On the **‘Manager Approval’** page, you can select,

1. Specific entries
2. All the entries present on the current page
3. All the entries present in the system

#### Specific expense entries

If you want to select specific expense entries from the **‘Manager Approval’** page, select the radio buttons in the ‘**Accept**’ or ‘**Reject**’ column for respective action. Add a remark in the respective field and click on the ‘**Save**’ button to submit your response.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2F4aVBEbmEmMThlcJkojGT%2F10.png?alt=media)

As this action is irreversible you will get a notification asking if you are sure about the action. The notification will also specify the number of entries selected for the response.

* Click on the ‘**Ok**’ button in the notification to confirm your action.
* Click on the ‘**Cancel**’ button in the notification if you are not sure about your action.

Once you click on the ‘**Ok**’ in the notification your response will be submitted for the selected entries.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2F61N4LbSTalSj0WMwaRd3%2F11.png?alt=media)

#### All the expense entries present on the current page

You can select the respective checkbox for the ‘**Accept**’ and the ‘**Reject**’ to select all the expense entries on the current page. Click on the ‘**Save**’ button to submit your response.

The ‘Remarks’ as accepted/rejected will also be auto-filled for the entries on the current page.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FAih8as90TdVPj9jU5nnn%2F12.png?alt=media)

As this action is irreversible you will get a notification asking if you are sure about the action. The notification will also specify the number of entries selected for the response.

* Click on the ‘**Ok**’ button in the notification to confirm your action.
* Click on the ‘**Cancel**’ button in the notification if you are not sure about your action.

Once you click on the ‘**Ok**’ in the notification your response will be submitted for expense entries on the current page.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FC4OshYHg0Tro7Hlo82y3%2F13.png?alt=media)

#### All the expense entries present in the system

You can use the **‘Approve All’** and the **‘Reject All’** buttons to select all the expense entries in the system and the ‘**Remarks**’ as accepted/rejected will be auto-filled for all the expense entries in the system. That also includes the entries that are not visible on the current page.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FxspcSHof2KMc4mk9NSW9%2F14.png?alt=media)

As this action is irreversible you will get a notification. This notification intends to make sure that you want to submit your response for all the entries and it also shows you the exact number of entries selected.

* Click on the ‘**Ok**’ button in the notification to confirm your action.
* Click on the ‘**Cancel**’ button in the notification if you are not sure about your action.

Once you click on the ‘**Ok**’ in the notification your response will be submitted for all expense entries present in the system.

![](https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FR4roVgndqhXJn9tnjUWM%2F15.png?alt=media)

Your response (Accepted/Rejected) to the expense entries will be submitted to finance manager/HR for further approval.

#### **Expense Tracker**

Clicking the **Tracker** button under the **Action** column opens the **Expense Request Tracking** window, which shows the current approval status of the expense request. Under **Expense request**, each approval level is listed with the approver's name and status — for example, **Level 1** and **Level 2**, each shown as **Pending** until that approver acts. Once the request clears all approval levels, it moves to the **Finance** stage, shown as **Waiting** until finance processes it, along with the date.

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FHtIw2Hzecb6Ac0KWSga6%2FFrame%201%20-%202026-08-25T110536.698.png?alt=media&amp;token=197fba80-01c3-4649-a585-97d184f4790b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FgxvdpwQIVklf7VkmSkP5%2FFrame%201%20-%202026-08-25T110708.219.png?alt=media&amp;token=5fa4f2aa-9cf4-43cb-8832-b25eb9ed0e96" alt="" width="375"><figcaption></figcaption></figure>

### **How to download expense reports as a Manager?**

If managers want to download the expense reports they can go to the ‘**Expense**’ menu and then click on the **‘My Team Report’** submenu.

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FFTV6VwhCXTWxUKdeSyxr%2FFrame%201%20-%202026-08-25T111348.932.png?alt=media&amp;token=544a9690-6edb-47d0-a357-527e58e664eb" alt="" width="188"><figcaption></figcaption></figure>

Under the **‘Manager Report’** tab select the ‘**Status**’, and **‘Date Range’** and click on the search button. You can easily download it by clicking on the **‘Download Excel’** button.

<figure><img src="https://4282324958-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MXep_PEmh8mDPVWj49x%2Fuploads%2FFbXOsOcc4dtDJM8Q6I2j%2FManager%20Report.png?alt=media&amp;token=d77e70b3-936e-46fb-b72f-5c5a09108f63" alt=""><figcaption></figcaption></figure>

Managers can download reports for an individual **‘Employee’** by entering their employee code.&#x20;

[**Path Link:** ](https://ess.pockethrms.com/Expense/Reports/MyTeamExpenseReport?Menu=expensemanagerreport)[**https://ess.pockethrms.com/Expense/Reports/MyTeamExpenseReport?Menu=expensemanagerreport**](https://ess.pockethrms.com/Expense/Reports/MyTeamExpenseReport?Menu=expensemanagerreport)

For any query contact <support@pockethrms.com>
