# On Duty

**Introduction**

There are times when the employee needs to work from a location different from their normal physical office. In such a scenario, the employee still needs to punch their attendance and ‘On Duty Requests’ in Pocket HRMS helps them in applying for the same.

This section will cover an in-detail guide to the On Duty process in the following structure:

* Requesting On Duty
* Approving / Rejecting On Duty Requests
* Check Status
  * ESS
  * Mobile App
  * App Notification
* Cancel On-Duty Requests
* Reports

### **How to apply for on duty using ESS Portal?**

**Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu.

![](/files/-Mkuvouls7YWK0B-_oFb)

**Step 2:** Select the ‘On Duty / Work From Home’ tab at the top.

![](/files/-MkuvsNZYY9Ti3ChBQXl)

**Step 3:** Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so.

![](/files/-MkuvwJSuw7EI61H1eyB)

**Step 4:** Select the ‘Save’ button to apply.

![](/files/-Mkuvyg9clT7m7sOVBkn)

### **How to apply for on duty using ESS Mobile App?**

**Step 1:** Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines)  and select the option ‘Leave’.

![](/files/-Mkuw_t3lmqEFjexPgVa)

**Step 2:** Tap on the option ‘Request’.

![](/files/-Mkuwda8qmDILs965OnU)

**Step 3:** Tap on the ‘On Duty / Work From Home’ tab at the top.

![](/files/-MkuwgT-mAUW04COFz5a)

**Step 4:** Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so.

![](/files/-MkuwkSHoeL4o5D6n3Qr)

**Step 5:** Tap on the ‘Save’ button to apply.

![](/files/-MkuwnIu-4AaIba8m8_0)

### **How to check on duty request’s status using ESS Portal?**

**Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu.

![](/files/-MkvQB7lk3UrCB2LZW3S)

**Step 2:** Select the ‘On Duty’ tab at the top.

![](/files/-MkvQEaqsRSN0jSJ4hPU)

**Step 3:** Your previous on duty requests in the current year and their status are displayed here.

![](/files/-MkvQHJyk-ZOPyv7j5iE)

**Step 4:** If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular on duty request.

![](/files/-MkvQKXmbQyrBtqHvmpX)

**Step 5:** You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button.

![](/files/-MkvQO-XU6iFdRk1-gDM)

### **How to check on duty request’s status using ESS Mobile App?**

**Step 1:** Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines) and select the option ‘Leave’.

![](/files/-MkvVXtPbEw-DT4OisHn)

**Step 2:** Tap on the option ‘My Report’.

![](/files/-MkvV_P5ytt1V-p5_Qgm)

**Step 3:** Tap on the ‘On Duty’ tab at the top. You may have to scroll the tab section horizontally depending on your mobile screen size and resolution.

![](/files/-MkvVsYC7fSuiA4qEyRY)

**Step 4:** Your previous requests in the current year are displayed here.

![](/files/-MkvVvSPFn99uwuc-cfH)

**Step 5:** If you wish so, you can select the filter button at the bottom right and select the relevant filters and then tap on the ‘Search’ button to find the status of a particular request.

![](/files/-MkvW0AuuKNbcPT59Ps7)

**How to check on duty request’s status using ESS Mobile App Notification?**

**Step 1:** Log into the ESS mobile app, tap on the bell icon at the top right corner of the screen.

![](/files/-MkvWyfK_u88dZCvMWYw)

**Step 2:** You will be able to view whether your request has been approved or rejected based on the notifications titled ‘OnDuty Approved’ or ‘OnDuty Rejected’

![](/files/-MkvX0ju7UpYJ81rHfDf)

### **How to cancel on duty requests from the ESS portal?**

**Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu.

![](/files/-MkvYbXnaIbEQS3bWnN1)

**Step 2:** Select the ‘On Duty / Work From Home’ tab at the top.

![](/files/-MkvYeTihp3oJKq5vAmS)

**Step 3:** You will be able to view the previously applied on duty requests at the bottom of the page.

![](/files/-MkvYhdAlFF00xGTf3o_)

**Step 4:** Select the ‘Delete’ button under the ‘Action’ column corresponding to the on duty request that you wish to cancel and select ‘OK’ on the pop-up to confirm your selection.

![](/files/-MkvZ7Nr2JCGWtH_QFt3)

### **How to generate your own 'on duty' report from the ESS portal?**

**Step 1:** Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu.

![](/files/-Mkv_YZlrrzH7kcGtMIY)

**Step 2:** Select the ‘On Duty’ tab at the top.

![](/files/-Mkv_bRccWrtFTWnXz4n)

**Step 3:** Your previous on duty requests in the current year and their status are displayed here.

![](/files/-Mkv_e0r4Qbg1rm05O72)

**Step 4:** If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular 'on duty' request.

![](/files/-Mkv_j19EwHlX0EBI2ao)

**Step 5:** You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button.

![](/files/-Mkv_mADE5yokB4_5F__)

For any queries, contact <support@pockethrms.com>


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