👮‍♂️On Duty

A brief description about the On Duty process

Introduction

There are times when the employee needs to work from a location different from their normal physical office. In such a scenario, the employee still needs to punch their attendance and ‘On Duty Requests’ in Pocket HRMS helps them in applying for the same.

This section will cover an in-detail guide to the On Duty process in the following structure:

• Requesting On Duty

• Approving / Rejecting On Duty Requests

• Check Status

  • ESS

  • Mobile App

  • App Notification

• Cancel On-Duty Requests

• Reports

How to apply for on duty using ESS Portal?

Step 1: Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu.

Step 2: Select the ‘On Duty / Work From Home’ tab at the top.

Step 3: Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so.

Step 4: Select the ‘Save’ button to apply.

How to apply for on duty using ESS Mobile App?

Step 1: Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines) and select the option ‘Leave’.

Step 2: Tap on the option ‘Request’.

Step 3: Tap on the ‘On Duty / Work From Home’ tab at the top.

Step 4: Select the ‘Start Date’ and ‘End Date’ as well as the corresponding ‘In Time’ and ‘Out Time’ in the 24-hour format. You can also enter any remarks if you wish so.

Step 5: Tap on the ‘Save’ button to apply.

How to check on duty request’s status using ESS Portal?

Step 1: Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu.

Step 2: Select the ‘On Duty’ tab at the top.

Step 3: Your previous on duty requests in the current year and their status are displayed here.

Step 4: If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular on duty request.

Step 5: You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button.

How to check on duty request’s status using ESS Mobile App?

Step 1: Log into the ESS mobile app, open the left side menu by tapping on the ‘Hamburger Menu Icon’ (3 Lines) and select the option ‘Leave’.

Step 2: Tap on the option ‘My Report’.

Step 3: Tap on the ‘On Duty’ tab at the top. You may have to scroll the tab section horizontally depending on your mobile screen size and resolution.

Step 4: Your previous requests in the current year are displayed here.

Step 5: If you wish so, you can select the filter button at the bottom right and select the relevant filters and then tap on the ‘Search’ button to find the status of a particular request.

How to check on duty request’s status using ESS Mobile App Notification?

Step 1: Log into the ESS mobile app, tap on the bell icon at the top right corner of the screen.

Step 2: You will be able to view whether your request has been approved or rejected based on the notifications titled ‘OnDuty Approved’ or ‘OnDuty Rejected’

How to cancel on duty requests from the ESS portal?

Step 1: Log into the ESS portal, select ‘Leave’ and then ‘Request’ from the left side menu.

Step 2: Select the ‘On Duty / Work From Home’ tab at the top.

Step 3: You will be able to view the previously applied on duty requests at the bottom of the page.

Step 4: Select the ‘Delete’ button under the ‘Action’ column corresponding to the on duty request that you wish to cancel and select ‘OK’ on the pop-up to confirm your selection.

How to generate your own 'on duty' report from the ESS portal?

Step 1: Log into the ESS portal, select ‘Leave’ and then ‘My Report’ from the left side menu.

Step 2: Select the ‘On Duty’ tab at the top.

Step 3: Your previous on duty requests in the current year and their status are displayed here.

Step 4: If you wish so, you can select the relevant filters at the top and select the ‘Search’ button to find the status of a particular 'on duty' request.

Step 5: You will also be able to find further details about a particular request by selecting the corresponding ‘Manager Remarks’ button.

For any queries, contact [email protected]