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    • 🔎smHRt searcHR
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  • Introduction
  • How to view previous/past/old conversation chats?

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  1. Tips & Tricks

smHRty

HR chatbot - smHRty

PreviousTips & TricksNextsmHRt searcHR

Last updated 3 months ago

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Introduction

Integrated AI-based HR chatbot - 'smHRty' helps employees get their queries solved instantly. Employees need not bother HR to their payslips or leave track in place. You can find it on employee self-service portal as shown in screenshot below.

smHRty helps you in almost every mundane query. Pocket HRMS based HR chatbot helps improve employee experience and cuts HR time. Now HR can focus on more prior tasks than helping employees know their salary components.

From leave transactions to upcoming events, smHRty is all set to answer you!

How to view previous/past/old conversation chats?

Step 1: Log in to the cloud portal and click on the ‘Online’ to open the chat window from the lower right-hand corner of the screen.

Step 2: Scroll down the ‘Conversations’ window if needed and click on the ‘See all conversations’ button.

Step 3: Click on the conversation that you want to view.

Step 4: You can click on the ‘<’ (back arrow icon) to go back to other past chats. You can also click on the ‘New Conversation’ button to start a new chat.

Path: Cloud Portal > open chat window > Previous Conversations > click on the required chats

To learn more -

For any queries, contact

💡
👾
smHRty
support@pockethrms.com