🏦Organization

This page provides a step by step guide for FAQs related to the 'Organization' tab in the settings menu

1. How to delete the cloud credentials of a former employee?

Step 1: If you want to delete admin credentials for someone log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab click on the ‘Users’ subtab.

Step 2: Find the user for whom you want to delete the credentials. You can click on the ‘Delete Icon’ to delete the user credentials. You can also click on the ‘Disable User’ button to disable the user.

For any queries, contact [e-mail]

2. How to send birthday and anniversary wishes to employees?

Step 1: Log into the cloud portal, and click on the ‘Settings’ menu. Click on the ‘Organization’ tab followed by the ‘Notification’ subtab. Enable the ‘Birthday Alert’ and ‘Anniversary Alert’ option and click on the ‘Save’ button.

Once the option has been enabled an email will be sent to the employee on their personal email ID for respective wishes.

Step 2: If you want to send the same email to the rest of your employees to notify them about their colleague’s special day, then you can add a group email ID. For that click on the ‘Setting’ icon towards the upper right-hand corner of the screen.

Step 3: A pop-up will open where you can add group email in the respective fields. Click on the ‘Save’ button and the birthday & anniversary emails will be sent to your employees accordingly.

Step 4: Pocket HRMS offers standard templates, to view those go to the ‘Settings’ menu and under the ‘HR’ tab click on the ‘HR letter’ subtab.

Step 5: You can also create a new email template by clicking on the ‘+’ icon.

Note: If you create a new email template for a birthday or anniversary wishes, you need to follow the mandatory format. For the respective templates mandatory ‘name formats’ are as given below, ensure to save the template names accordingly.

1. For Work Anniversary – WORKANNIVERSARYTEMPLATE

2. For Birthday Alert - BDAYTEMPLATE_2

3. For Wedding Anniversary - WORKANNIVERSARYTEMPLATE_007

If you follow the above steps and save the templates in the given format, the new email templates will be created accordingly.

For any queries, contact [e-mail]

3. How to add a new company?

Step 1: Log into the cloud portal and go to the ‘Settings’ menu. Under the ‘Organization’ tab click on the ‘Company Profile’ and click on the ‘+’ button towards the upper left-hand side of the screen.

Step 2: A ‘Company Details’ pop-up will open, fill in the required details such as name, address, state, city, pin code, and telephone. You also need to fill in the ‘Self Service Company Code’ and click on the ‘Create Company’ button. A new company will be created in the Pocket HRMS.

For any queries, contact [e-mail]

4. How to change admin or transfer the admin user role from one employee to another?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab click on the ‘User’ subtab.

Step 2: On this page, you will see various existing users. Find the user from whom you want to transfer admin rights and click on the ‘View User Rights’ button.

Step 3: Deselect the checkboxes from the ‘Menu’ and the 'Category' list for which you don’t want the employee to have access anymore and click on the ‘Save’ button. The user will no longer have the right to access the menu or categories you deselect.

Note: You need to keep at least one category and one menu selected to save the changes.

Step 4: If the employee to whom you want to give the admin role is not present in the current list, you need to create a new user for them. To create a new user, click on the ‘+’ icon from the upper right-hand side of the screen to add a new user and a pop-up will open.

Step 5: Fill in the details in the respective fields such as the ‘Name’, ‘Email Id’, ‘Password’ and ‘Confirm Password’. Select the ‘Company Name’ for which you want to give the admin access and click on the ‘Create User’ button.

Step 6: Locate the user/employee to who you want to give admin rights and click on the ‘View User Rights’ button.

Step 7: Select all the checkboxes from the ‘Menu’ and the ‘Category’ list to provide rights/access to admin role and click on the ‘Save’ button. The admin role will be assigned to the employee.

Step 8: You can click on the ‘Disable’ button to disable the user or click on the ‘Delete Icon’ to delete the user from the system. The user will be disabled or deleted accordingly.

For any queries, contact [e-mail]

5. How to add a new self-service role?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu. Under the ‘Organization’ tab click on the ‘Roles’ subtab. On this page you will find a list of various self-service roles in the company.

Step 2: To create a new role, click on the ‘+’ icon towards the upper right-hand corner of the screen.

Step 3: Enter the ‘Role’ and ‘Description’ as needed and click on the ‘Save’ button. The new role will be added.

Step 4: You can find the role just created on the page and click on the ‘Edit Icon’ to make changes or click on the ‘Delete Icon’ to deleted the role if required.

You can assign the role to the employee, for this you need to employee's profile for who you want to assign the newly created role. Under the 'Profile' tab click on the 'Self Service Role' subtab. From the 'Role' dropdown, select the desired role and click on the 'Save' button. The role will be assigned to the employee.

Path: Cloud portal > Settings > Organization > Roles > ‘+ Icon’ > add values > Save

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=roles

For any queries, contact [e-mail]

6. How to know my company code for log in?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab click on the ‘Company Profile’ subtab.

On this page you will find the company ID under the Company Name that will help you log into the ESS portal.

Note: If you don’t have an access to cloud portal, contact your company HR.

Path: Cloud portal>Settings>Organization>Company Profile> find the company id below the Company Name

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=companyprofile

For any queries, contact [e-mail]

7. How to change or edit name of the organization?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab, click on the ‘Company Profile’ subtab.

Step 2: Click on the ‘Edit Icon’ towards the right-hand side on the company card and the 'Company Details' pop-up will open.

Step 2: You can enter new company name or organization name in the ‘Name’ field and click on the ‘Update Company’ button and the new company name will be saved accordingly.

Note: From the ‘Company Details’ pop-up you can also edit Address, Telephone number, and Self-Service Company Code.

Path: Cloud Portal>Settings>Organization>Company Profile>click on the ’Edit Icon’> Name>Update Company.

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=companyprofile

8. How to set group company or reporting company?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab, click on the ‘Reporting Company’ subtab.

Step 2: Enter the ‘Name’ for the company group, select checkboxes for the companies you want to add in a group and click on the ‘Save’ button. The group company will be set.

Path: Setting>Organization>Reporting Company>Click on plus icon>Name>select companies>save

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=ReportingCompany

For any queries, contact [e-mail]

9. Where can I set mail reminders?

Step 1: Log into the cloud portal, go to the ‘Settings’ menu and under the ‘Organization’ tab, click on the ‘Notification’ subtab.

From this page you can set reminders for different modules.

Path: Cloud Login>Settings>Organisation>Notification

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=notifications

For any queries, contact [e-mail]

10. How to deactivate or disable or remove or delete a company?

Step 1: Log into the cloud portal go to the ‘Settings’ menu and under the ‘Organization’ tab click on the ‘Company Profile’ subtab.

Step 2: Click on the ‘Delete Icon’ for the respective company and it will be deleted.

Note:

Click on the ‘Edit Icon’ for the respective company if you want to make changes such as, name, address, company code or contact number.

You cannot delete a company, if there has been any activity such as adding employees, shift details or any other type of settings or configurations.

Path: Cloud>Settings>Organization>Company Profile>click on ‘Delete Icon’ or ‘Edit Icon’ to edit details.

Link: https://cloud.pockethrms.com/Settings/Employee/Index?module=organization&submodule=companyprofile

For any queries, contact [e-mail]