ESS Portal
This page provide navigation to FAQs related to various menus in the ESS portal
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This page provide navigation to FAQs related to various menus in the ESS portal
Last updated
Was this helpful?
To log into the ESS portal ensure that you are using the correct ‘Company Code’, ‘Employee Code’ and the ‘Password’.
If you are still unable to log into the ESS portal, contact your Admin or HR for your user rights and login credentials.
Note: Also check if the password is generated for the employee.
For further assistance please refer to our login guide at
You can visit the link for guide on using the ESS .
For any queries, contact
Please check the following factors.
If employee is still unable to punch, please connect to our agent on chat
If Employee/staff can’t apply leave/permission/onduty/attendance regularisation in ESS or not able to view/see the tab for request of leave/permission/onduty/attendance regularisation check the factors listed below
If you are not able to see last/current salary processed on your/employee/staff ESS portal check the factors below.
If an employee is unable to log into the ESS portal, check the following factors.
1) Company code and employee code are correct 2) The password entered is correct 3) There is no space in any field while entering log in detail
Employee should use their employee id or employee code as their log in id.
To give employees access modules esure the factors listed below
The ESS Web and mobile App login for employee can’t be deactivated for a few days. The self-service portal or app can only be deactivated at the time of employee separation.
To send direct message from ESS Portal to all employee you can follow the ‘Latest News’ or ‘Bulletin News Option’.
In case of face recognition for attendance, by the HR.
For any queries, contact
Employee is set
to employee
In respective options are ticked.
For any queries, contact
The
Payslip is posted from
is properly done
For any queries, contact
For any queries, contact
If employee has forgotten their password you can
If you haven’t generated password for employee yet, you can
For any queries, contact
The assigned to employee in their profile correctly
The enable the module for employee’s role through
For any queries, contact
For any queries, contact
The employee ESS ID password cannot be temporarily blocked. However, it can be made at the time of separation only. Alternatively, you can change the self-service role of that employee with such user who don’t have any rights of request or view. The employee will only be able to view the dashboard.
For any queries, contact
For any queries, contact
