π΅Leave
1. How to activate punch-in and punch-out of employees for the ESS app mobile attendance?
Step 1: Log into the cloud portal and click on the βESS Settingβ menu.
Step 2: Click on the βLeaveβ tab and select βActivate Punchβ subtab. Select the checkbox under the βPunch Activateβ column for the respective employee and click on the βSaveβ button.
The Punch-in and Punch-out will be activated for the employee for their ESS mobile app.

Path: Cloud portal>ESS Settings>Leave>Activate Punch>select employee>Save
Link:https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=ActivatePunch
For any queries, contact [email protected]
2. How to get email notification when employeeβs leave is approved by all the concerned managers?
Step 1: Log into the cloud portal, go the βESS Settingsβ menu and under the βLeaveβ tab click on the βOLTS Configurationβ subtab.
Step 2: In the βLeave Intimation Mailβ field enter the email-id on which you want to be notified after employeeβs leave get approved and click on the βSaveβ button. You will be notified on this email about employeeβs final leave approval.

Path: Cloud Portal>ESS Settings > Leave>OLTS Configuration> Leave Intimation Mail-enter email>Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=OLTSConfiguration
For any queries, contact [email protected]
3. How to disable geo tracking location for employee?
Step 1: Log into the cloud portal, go to the βESS Settingsβ under the βLeaveβ tab, click on the βActivate Punchβ subtab.

Step 2: You can use the search field at the top to find the employee for whom you want to deactivate the punch. Uncheck the respective box for the employee from the βGeo Tracking Activateβ column and click on the βSaveβ button.

Path: ESS Settings>Leave>Activate Punch>find employee>untick Geo Tracking Activate>Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=ActivatePunch
For any queries, contact [email protected]
4. How to do auto punch or auto punch out settings for geo tracking?
Step 1: Log into the cloud portal, go to the βESS Settingsβ menu and under the βLeaveβ tab click on the βGeo Trackingβ subtab.
Step 2: Fill in the required values in the βAuto Punch Hoursβ fields, enter other details and click on the βSaveβ button. Auto punch settings will be saved.

Path: Cloud Portal> ESS Settings>Leave >Geo tracking >Auto Punch Hours>Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=GeoTracking
For any queries, contact [email protected]
5. How to deactivate punch-in and punch-out attendance of employee for ESS mobile app?
Step 1: Log into the cloud portal, go to the βESS Settingβ menu and under the βLeaveβ tab and click βActivate Punchβ subtab.

Step 2: Uncheck/deselect the checkbox under the βPunch Activateβ column for the employee, whose punch you want to deactivate and click on the βSaveβ button. The Punch-in and Punch-out will be deactivated for the employee.

Path: Cloud Portal>ESS Settings>Leave>Activate Punch-deselect the checkbox>Save
Link:
For any queries, contact [email protected]
6. How to give approval for all/each/every punch? How to make approval required for all punch in or punch out for employees?
Step 1: Log into the cloud portal, go to the βESS Settingβ menu and under the βLeaveβ tab and click βOLTS Configurationβ subtab.
Step 2: From the βApproval Required for attendance through ESSβ field select βYesβ option and click on the βSaveβ button. Approval will be necessary for employeeβs punch in and punch out.

Note: If you donβt want to activate approval for punch in/out select the option βNOβ from the βApproval Required for attendance through ESSβ field.
Path: Cloud Portal>ESS Settings>Leave> OLTS Configuration> Approval Required for attendance through ESS-Yes>Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=OLTSConfiguration
For any queries, contact [email protected]
7. How to deactivate face recognition punch or activate normal punch attendance?
Step 1: Log into the cloud portal, go to the βESS Settingsβ menu and under the βLeaveβ tab, click on the βActivate Punchβ subtab.
Step 2: Under the βSelfie Activateβ column, untick the checkbox for the employee for whom you want to deactivate selfie attendance.

Step 3: To activate the normal punch tick the respective checkbox under the βPunch Activateβ column and click on the βSaveβ button.

Path: Cloud Portal > ESS Settings > Leave > Activate Punch > untick the βSelfie Activateβ >tick βPunch Activateβ > Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=ActivatePunch
For any queries, contact [email protected]
8. How to activate face recognition punch or selfie punch attendance?
Step 1: Log into the cloud portal, go to the βESS Settingsβ menu and under the βLeaveβ tab, click on the βActivate Punchβ subtab.
Step 2: Under the βSelfie Activateβ & 'Punch Activate' column, tick the checkbox of the employees for whom you want to activate selfie attendance and click on the βSaveβ button.

Path: Cloud Portal > ESS Settings > Leave > Activate Punch > tick the βSelfie Activateβ & 'Punch Activate' checkboxes> Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=ActivatePunch
For any queries, contact [email protected]
9. How to give system punch to employee?
Step 1: Log into the cloud portal, go to the βESS Settingsβ menu and under the βLeaveβ tab click on the βActivate Punchβ subtab.
Step 2: find the required employee in the list using the search field. Tick respective checkbox for the βPunch Activateβ column and other required options, then click on the βSaveβ button. Punch will be activated for the employee

Path: Cloud Portal > ESS settings > Leave > Activate Punch > search employee > Punch Activate > Save
Link: https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=ActivatePunch
For any queries, contact [email protected]
10. How to Add Settings in Mobile Device Lock?
How to Lock Mobile Device for Employee?
How to Reset Mobile Device for Employee?
Path: Cloud Log in> ESS Settings > Leave > Device Lock > Add the employee code/name in select employee field > search > select reset and after reset the current device will be locked.
Step 1: Login to cloud portal, go to βESS Settingsβ Menu, select βLeaveβ tab, and click on βDevice Lockβ.

Step 2: Add the employee code/name in βSelect Employeeβ field, click on βSearchβ, select βResetβ and after clicking on reset, the current device will be locked.

Link:https://cloud.pockethrms.com/Settings/Employee/ESSIndex?module=Leave&submodule=DeviceLock
For any queries, contact [email protected]
11. How to view punch In/Out option in mobile app?
To activate punch in punch out option mobile app kindly refer below link: https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/leave#id-5.-how-to-deactivate-punch-in-and-punch-out-attendance-of-employee-for-ess-mobile-app
For any queries, contact [email protected]
12. How to change punch face to thumb?
To change the punch mode, refer the link below and untick all the selfie attendance option for the employees for whom you want to change the selfie punch. https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/leave#id-7.-how-to-deactivate-face-recognition-punch-or-activate-normal-punch-attendance
For any queries, contact [email protected]
13. How to close selfie punch? Or how to change mode of punch?
To change the mode of punch, refer the link below and ensure that you untick the mode which you donβt want to keep and tick the mode of punch which you want to activate. https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/leave#id-7.-how-to-deactivate-face-recognition-punch-or-activate-normal-punch-attendance
For any queries, contact [email protected]
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