# Reminder Settings

**How to configure the settings for reminders:**

**Step 1**: Select 'ESS Settings' from the left side menu.

![](/files/WI2pbNHzKmwYFMOge22S)

**Step 2**: Select ‘HelpDesk’ tab inside the ESS Settings page.

![](/files/QXAaiMIcST5OZAtzpapY)

**Step 3:** Select 'Reminder Settings' tab from the tabs section to the left of the HelpDesk page.

![](/files/Tnj0JcPMWquQbEQDiZZ0)

**Step 4:** Select the relevant settings and select the 'Save' button to save the reminder settings.

![](/files/AeNTkNerjHbpqxdz6nZ0)

**How to create a new reminder:**

**Step 1**: Select 'ESS Settings' from the left side menu.

![](/files/WI2pbNHzKmwYFMOge22S)

**Step 2**: Select ‘HelpDesk’ tab inside the ESS Settings page.

![](/files/QXAaiMIcST5OZAtzpapY)

**Step 3:** Select 'Reminder Settings' tab from the tabs section to the left of the HelpDesk page.

![](/files/Tnj0JcPMWquQbEQDiZZ0)

**Step 4:** Select ‘+’ icon as shown below.

![](/files/oZfCD8x3SUerVGl9jQcY)

**Step 5:** Enter the relevant details and select the 'Save' button to create a new reminder.

![](/files/1qqYZYGJBmAKoUrf5zca)

**How to edit an existing reminder:**

**Step 1**: Select 'ESS Settings' from the left side menu.

![](/files/WI2pbNHzKmwYFMOge22S)

**Step 2**: Select ‘HelpDesk’ tab inside the ESS Settings page.

![](/files/QXAaiMIcST5OZAtzpapY)

**Step 3:** Select 'Reminder Settings' tab from the tabs section to the left of the HelpDesk page.

![](/files/Tnj0JcPMWquQbEQDiZZ0)

**Step 4:** Select the edit icon corresponding to the reminder that needs to be edited.

![](/files/wXpu3aLSAkHNDWyqqs1z)

**Step 5:** Change the relevant details and select the 'Edit' button to edit the selected reminder.

![](/files/m2x7cG60J6vgqVP40isi)

***Note: If you are unable to configure reminders, kindly contact us at*** [***support@pockethrms.com***](mailto:support@pockethrms.com) 


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