☁️Cloud Portal
This page provide navigation to FAQs related to various menus in the Cloud portal
Last updated
This page provide navigation to FAQs related to various menus in the Cloud portal
Last updated
You can get your log in credentials password from your HR/Admin/Management.
If you want to reset password, go to log in page and link to reset password will be sent to authorized email id.
Path: Go to log in page>Click on the ‘Forgot Password’
Link: https://cloud.pockethrms.com/
For any queries, contact support@pockethrms.com
To activate the WhatsApp alert please contact our agent.
For any queries, contact support@pockethrms.com
If you get error 500 you should follow the steps below
Log out of the portal and close the window
Clear the browser cache
Try to log in again
Also try to log in from different browser
I the error persists please contact our server error.
For any queries, contact support@pockethrms.com
If someone is not able to access particular option/feature/path in the ESS please change the following factors.
Check that the self-service role given to employee is aligned to the features they are supposed to access
Path: Cloud portal>Employee>Profile>Self Service Role
The access to the required modules and features is provided through role allocation for respective self-service role
Path: Cloud portal>ESS Setting>Role Allocation>Search Module>Select Role>select required options>Save
For any queries, contact support@pockethrms.com
Presently we don’t have any specific configurations for internship in Pocket HRMS. You connect to our agent on chat for if required.
For any queries, contact support@pockethrms.com
Please follow the steps below.
Log our t the software and close the window.
Clear your browser’s cache
Log into the software again
If the issue persists please contact our support agent.
For any queries, contact support@pockethrms.com
If manager unable to view confirmation option in ESS portal, please check the check factors below.
Check manager self-service role
Check that confirmation module is selected for manager role under role allocation
Check the confirmation settings configured for the company
For any queries, contact support@pockethrms.com
You can get your log in credentials password from your HR/Admin/Management.
If you want to reset your password, go to log in page and a link to reset password will be sent to the authorised email id.
Path: Go to log in page>Click on the ‘Forgot Password’
Link: https://cloud.pockethrms.com/
For any queries, contact support@pockethrms.com
Android user: Go to the Playstore, search Pocket HRMS Install or update the App for your ESS login from the App
IOS user: Go to the Appstore, search Pocket HRMS Install or update the App for your ESS login from the App
For ESS and Cloud web login: Log in from the following link
https://www.pockethrms.com/login/
For any queries, contact support@pockethrms.com
After a certain interval of time, a consent form will pop up, prompting you to update your user and organization details.
If there are no changes to the information, you can simply save the existing details and proceed to use the Pocket Cloud Portal seamlessly.
For any queries, contact support@pockethrms.com