Pocket HRMS
FAQs
  • 🤝Getting Started
    • 👨‍🏫ESS: Beginner's Guides
      • 🤵ESS Portal: Employee's Guide
      • 👩‍💼ESS Portal: Manager's Guide
  • 📑Product Updates
    • 🟩April 2025
    • 🟩March 2025
    • 🟩February 2025
    • 🟩January 2025
    • 🟦2024 Major Highlights
    • 🟦Updates 2024
      • 🟦December 2024
      • 🟦October & November 2024
      • 🟦September 2024
      • 🟦August 2024
      • 🟦July 2024
      • 🟦June 2024
      • 🟦May 2024
      • 🟦April 2024
      • 🟦March 2024
      • 🟦February 2024
      • 🟦January 2024
    • 🟨Updates 2023
      • 🟨December 2023
      • 🟨November 2023
      • 🟨September 2023
      • 🟨August 2023
      • 🟨July 2023
      • 🟨May-June 2023
      • 🟨April 2023
      • 🟨March 2023
      • 🟨February 2023
      • 🟨January 2023
    • 🟧Updates 2022
      • 🟧December 2022
      • 🟧November 2022
      • 🟧October 2022
      • 🟧September 2022
      • 🟧August 2022
      • 🟧July 2022
      • 🟧June 2022
      • 🟧April-May 2022
      • 🟧Jan, Feb & Mar 2022
  • 🔷Module Guides
    • 🔹Transfer Module
    • 🔹Confirmation Module
  • 🔶Feature Guides
    • 🔸Data Wizard Setting Transfer
    • 🔸Tax Calculator ESS Portal
    • 🔸Payroll Maker Checker
  • 🖥️HR & Admin Portal
    • ☁️Cloud Configuration
      • 🏢Organization
        • Company Setup
          • 🔹New Company
          • 🔹Category & Pop-ups
          • 🔹Financial Year & Leave
          • 🔹SMTP Settings
          • 🔹Templates Setup
          • 🔹Email Templates
        • Users
      • 👩‍💻HR
        • 📥Transfer Setting
        • ⚙️Confirmation
        • 🚶‍♂️Employee Exit
        • 💻Asset Management
        • Password Generation
      • 👤Employee
        • 🔹On-boarding
        • 🔹Employee Document
        • 🔹New Employee
        • 🔹Employee FnF
        • 🔹Approval Matrix
        • 🔹Self Service Role
        • 🔹Assign Asset
      • 💰Payroll
        • 🔶Payroll Guide
          • 🔸Payroll with Attendance
          • 🔸smHRt Payroll
          • 🔸LOP Settings
          • 🔸Pocket HRMS Payroll Process
        • 🔶Loan Management
      • 🧾Income Tax
        • 🟩Form 24Q
        • 🟩Income Tax - New Financial Year
        • 🟩eTDS
      • 🗓️Attendance
        • Device Master
        • Auto Shift Detect
        • Auto Assign Shift Import Time
      • 📈Analytics
        • 📉Report
          • ⚪PF ECR File
          • 🔵ESI Return File
          • 🤵HR
        • 📊Dashboard Creation
      • ⛱️Leave
        • ⏹️Configurations
        • ⏹️New Leave Accounting Year
        • ⏹️Leave Credit
        • ⏹️Leave Debit
        • ⏹️Leave Opening
        • ⏹️Leave Debit Entry
      • 🎖️Performance
        • 🟢Appraisal
        • 🟢Appraisal V2
      • 👩‍🎓Learning Management
        • 🔶Learning Module
      • 👩‍🏫Recruitment Setup
      • 👨‍⚕️Health
      • 📋Survey
    • 👨‍💻ESS Configurations
      • 👨‍💼Profile Info
        • Device Lock
        • Role Allocation
      • 💵Expense
      • 🧳Travel
      • 🗣️Help Desk
        • 🔷Group Configuration
        • 🔷Adding Tags
        • 🔷Reminder Settings
  • 🤵ESS Portal
    • 👨‍💼Employee
      • 👨‍💼Profile
        • 📄TDS Entries
        • 💶My Loan Details
      • 🗓️Leave Attendance & On Duty
        • ⛱️Leave
        • 🗓️Attendance
        • 👮‍♂️On Duty
      • 💶Expense
      • ✅Confirm
      • ✈️Travel
      • 🗣️Help
      • 🎖️PMS
      • ➡️Exit
      • ⏳Timesheet
    • 👨‍💻Manager
      • 👲Profile
      • 🗓️Leave Attendance On-duty
        • ✔️Leave
        • ✔️Attendance
        • ✔️On Duty
        • ✔️Shift
      • 💴Expense Management
      • ☑️Employee Confirmation
      • ✈️Travel
      • 🎖️PMS
      • ➡️Employee Exit
      • 📋FnF Manager
      • 📈Project
    • 👩‍💼Recruiter
      • 🙋‍♂️Hire
        • Create & Publish Jobs
        • Add a Candidate
        • Hiring Stages of Candidate
        • Candidate Documentation Approval
        • Candidate Onboarding
        • Recruitment Overview
    • 🙎Admin
      • 👤Profile
      • 👲Leave
      • ✅Employee Confirmation
      • 📈Project
      • ⏳Timesheet
      • 📋FnF HR
      • ➡️Exit HR
      • 👷‍♂️Help
    • 🧑‍💼Finance
      • 💵Expense
      • ✈️Travel
    • 💇‍♂️Candidate
      • ✅Log In
      • ✅Accept/Reject Offer
      • ✅Upload Documents
  • 📱Mobile App
    • 🏠Home
    • 👨‍💼Profile
    • ⛱️Leave
      • ♦️Biometric system
      • ♦️Leave and Attendance Mobile App
    • 💵Expense
    • ⏳Timesheet
    • 👾smHRty
    • 📖Mobile App User Manual
  • ❓FAQ's
    • 👨‍💻ESS Portal
      • 👨‍💼Profile
        • 🔶Approval
        • 🔶Organization Chart
      • ⛱️Leave
        • 🔶Request
        • 🔶Report
        • 🔶Approval
      • 👤Hire
      • 👳‍♂️Confirm
      • ➡️Exit
      • Project
      • ⏰Timesheet
      • 🎯PMS
      • 🏖️Travel
      • 💳Expense
    • ☁️Cloud Portal
      • 📶Dashboard
      • 📈Analytics
        • 📉Report
          • 🔴Leave
            • 🔺Report Wizard
          • 🔴Attendance
            • 🔺Monthly Summary
            • 🔺Report Wizard
            • 🔺Muster Roll Wizard
            • 🔺On-Duty
          • 🔴HR
          • 🔴Statutory
          • 🔴Payroll
          • 🔴Income Tax
          • 🔴Financial
        • 📊Data Wizard
      • 🏖️Leave
        • 🔴Import
        • 🔴Utilities
      • 👤Employee
        • 🔶Documents
        • 🔶Employee List
          • 🔸Employee Export
          • 🟡Profile
            • 🔹Basic Details
            • 🔹Employee Document
            • 🔹Self Service Role
            • 🔹Asset Details
            • 🔹Approval Matrix
          • 🟡Salary
          • 🟡Payroll
            • 🔸Loan
          • 🟡Income Tax
          • 🟡Leave
          • 🟡Attendance
          • 🟡Approval Matrix
        • 🔶Import
      • 📄Income Tax
        • 🔶Utilities
      • 💰Payroll
        • 🔶Import
        • 🔶Transactions
        • 🔶Utilities
      • 🗓️Attendance
        • 🔶Transaction
        • 🔶Utilities
        • 🔶Import
      • ➡️Exit
      • ⚙️Settings
        • 🏦Organization
          • 🔶Company Logo
        • 🙍‍♀️HR
          • 🔹Category
          • 🔹Asset Info
          • 🔹Asset List
          • 🔹Pop Up Data
        • 💶Payroll
          • 🔹Salary Component
          • 🔹Salary Structure
          • 🔹Pay Settings
          • 🔹Payslip
        • 📃Income Tax
        • 🏖️Leave
          • 🔸Define Calendar
          • 🔸Leave Definition
          • 🔸Weekly Off
          • 🔸Leave Configuration
          • 🔸Holiday
        • 📔Attendance
          • 🔸Attendance Setting
            • 🔺Shift Schedule Multi
          • 🔸Shift Details
        • 📄Appraisal V2
        • 👤Recruitment
        • ❓Survey
        • Learning
      • ⚙️ESS Settings
        • 🔵Leave
        • 🔵HR
        • 🔵Profile Info
          • 🔹Policies
          • 🔹Profile Settings
          • 🔹HR Updation
          • 🔹Declaration Activation
          • 🔹Dashboard Setting
          • 🔹Role Allocation
          • 🔹Latest News
          • 🔹Dynamic Dashboard Setting
          • 🔹Password Reset
          • 🔹Geo Location Employee Tagging
        • 🔵Travel
        • 🔵Project
        • 🔵Helpdesk
  • 💡Tips & Tricks
    • 👾smHRty
    • 🔎smHRt searcHR
    • ⭐Favorites
  • 🔗Integrations
    • 🔗LinkedIn
    • 🔗Single Sign In Option
    • 🔗Zoom
    • 🔗Clear Tax
    • 🔗Early Salary
    • 🔗Jupiter
    • 🔗KreditBee
    • 🔗Repute - Smart Onboard
    • 🔗Repute - Work Verify
    • 🔗Talent LMS
  • 📒Blogs
    • 🟡Attendance & Late Mark Settings
    • 🟡Geo Tracking
    • 🟡Job Restriction and Job Approval
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On this page
  • 1. What to do if I forgot password for cloud portal?
  • 2. How to activate WhatsApp alert?
  • 3. What should I do if I get the Error 500?
  • 4. Unable to see/view/access certain option or menu in the ESS portal?
  • 5. Is there any special configurations or settings in Pocket HRMS for interns or internship?
  • 6. The pocket HRMS software or cloud portal is working too slow, what should I do?
  • 7. Manager unable to view confirmation option in the ESS?
  • 8. What to do if I forgot password for cloud portal?
  • 9. How to update the software?
  • 10. How to fill in consent form displayed in cloud portal on login?
  • 11. What to do if the system shows error while uploading Excel file for import?
  • 12. How to get email support help or escalation support?
  • 13. Why am I getting ‘Error: Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index') Some error occurred’?
  • 14. How to add new year in the ‘define calendar’ page?
  • 15. Can anyone get in touch with me or call me my number?
  • 16. What to do if a password is successfully generated for the employee but employee is unable to log in?
  • The employee has their password but unable to log in to the ESS portal?
  • 17. Can you provide me toll free number or customer executive number?
  • 18. What is the status or update on the case id?
  • 19. What to do if the office attendance schedule is not running?
  • 20. I want to take training on Pocket HRMS cloud and ESS?
  • 21. What is component mapping or component value mapping in the import process?
  • 22. What does "Enter Administrative Password" mean during Pay sheet/Payroll Lock or Unlock?
  • 23. How to Set the Financial Year in Cloud?
  • 24. What is status of my chat/case?
  • 25. How to Add Financial Year from 01-04-2025 to 31-03-2026 in Income Tax => Financial Year Menu or Change the Year to Any Last Financial Year?
  • 26. How to Set Location of Employee in Geo-tagging for Attendance Punch?
  • 27. How to View Today's Attendance for Total Employees?
  • 27. Why while adding/applying the expense/leave/on duty/Attendance regularisation/Exit request via the web or app, encounters a "manager not assigned" error?
  • 28. Has My Query, Raised via Chat, Email, or Under a Ticket/Case ID, been Resolved?
  • 29. How to Cancel/Delete On-duty from ESS?
  • 30. How to Disable Auto Punch?
  • 31. I Have Updated the Reporting Manager in the Employee Profile, but the Change/Update is not Reflected in the Approval Matrix?
  • 32. Where can an Employee Check the Leave Request from ESS Web?
  • 33. How to Download Declaration Details from Web post? How to Access the Downloaded File?

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  1. FAQ's

Cloud Portal

This page provide navigation to FAQs related to various menus in the Cloud portal

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Last updated 1 day ago

Was this helpful?

1. What to do if I forgot password for cloud portal?

You can get your log in credentials password from your HR/Admin/Management.

If you want to reset password, go to log in page and link to reset password will be sent to authorized email id.

Path: Go to log in page>Click on the ‘Forgot Password’

2. How to activate WhatsApp alert?

To activate the WhatsApp alert please contact our agent.

3. What should I do if I get the Error 500?

If you get error 500 you should follow the steps below

  • Log out of the portal and close the window

  • Clear the browser cache

  • Try to log in again

  • Also try to log in from different browser

I the error persists please contact our server error.

4. Unable to see/view/access certain option or menu in the ESS portal?

If someone is not able to access particular option/feature/path in the ESS please change the following factors.

Path: Cloud portal>Employee>Profile>Self Service Role

Path: Cloud portal>ESS Setting>Role Allocation>Search Module>Select Role>select required options>Save

5. Is there any special configurations or settings in Pocket HRMS for interns or internship?

Presently we don’t have any specific configurations for internship in Pocket HRMS. You connect to our agent on chat for if required.

6. The pocket HRMS software or cloud portal is working too slow, what should I do?

Please follow the steps below.

  • Log out of the software and close the window.

  • Clear your browser’s cache

  • Log into the software again

If the issue persists please contact our support agent.

7. Manager unable to view confirmation option in the ESS?

If manager unable to view confirmation option in ESS portal, please check the check factors below.

You can get your log in credentials password from your HR/Admin/Management.

8. What to do if I forgot password for cloud portal?

If you want to reset your password, go to log in page and a link to reset password will be sent to the authorised email id.

Path: Go to log in page>Click on the ‘Forgot Password’

9. How to update the software?

Android user: Go to the Playstore, search Pocket HRMS Install or update the App for your ESS login from the App

IOS user: Go to the Appstore, search Pocket HRMS Install or update the App for your ESS login from the App

For ESS and Cloud web login: Log in from the following link

10. How to fill in consent form displayed in cloud portal on login?

After a certain interval of time, a consent form will pop up, prompting you to update your user and organization details.

If there are no changes to the information, you can simply save the existing details and proceed to use the Pocket Cloud Portal seamlessly.

11. What to do if the system shows error while uploading Excel file for import?

You need to format the columns with date to ‘Text to Column’ in excel sheet.

Step 1: in the Excel sheet that you want to upload, click on the columns with the Dates. Go to the ‘Data’ tab and click on the ‘Text to Columns’ option.

Step 2: The pop will open. Click on the ‘Next’ button twice so you reach the ‘Convert Text to Column Wizard -Step 3 of 3’ in the pop-up. Select the radio button for the ‘Text’ option and click on the ‘Finish’ button. Save the file and it is ready to be uploaded.

Path: Click on the column with Dates > Data > Text to Columns > Next > Next > tick ‘Text’ > Finish

12. How to get email support help or escalation support?

Log into the cloud portal, click on the ’?’ icon (Question Mark) beside the smHRt searcHR field and the escalation matrix details will be visible for your company

13. Why am I getting ‘Error: Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index') Some error occurred’?

The error of "Error: Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index') Some error occurred Screenshot" while uploading or importing a file. Generally, such error occurs when Starting row and Ending Row or the other Excel components are not map correctly.

  • Kindly map the Excel rows and column to the Components according to the Excel file to be uploaded.

  • Once you are done, ensure that you save the stings, then import file in the field and lastly click on the upload file button.

14. How to add new year in the ‘define calendar’ page?

15. Can anyone get in touch with me or call me my number?

  • Please share any query or doubts you have on chat in the cloud portal and our AI-based chatbot smHRty will provide you with necessary steps.

  • If the solution provided earlier was not helpful, kindly reach out to our chat support team for further assistance.

  • Currently, we do not have the feature to make direct calls on the provided contact number.

  • If required, you can request a chat call and ask for screen sharing while you are on call with our chat support person for further explanation.

16. What to do if a password is successfully generated for the employee but employee is unable to log in?

The employee has their password but unable to log in to the ESS portal?

If the employee is unable to log in to their ESS account, kindly verify the following:

  • Ensure the Company Code, Employee Code, and Password are entered correctly. Make sure there are no spaces before or after the text in any of the fields, as this can cause login issues.

  • Ensure the employee is entering the correct Company Code, Employee Code, and Password.

17. Can you provide me toll free number or customer executive number?

Please visit the link below for your support requirement and get resolution for your queries.

18. What is the status or update on the case id?

Kindly connect to our support person for any update required on your ongoing case id.

19. What to do if the office attendance schedule is not running?

If your office attendance schedule is not running, please check factor below and follow the steps.

  1. Go to the biometric server system and restart the Pocket HRMS utility by doing the double click on the Pocket Utility icon.

  1. You get the notification informing you that ‘Attendance Schedule is Running in the Background’.

20. I want to take training on Pocket HRMS cloud and ESS?

21. What is component mapping or component value mapping in the import process?

Component Mapping refers to aligning the columns in an Excel sheet with the corresponding component fields in the HRMS software for accurate data import. This ensures that the data is correctly mapped and imported into the system without errors.

Example:

The component ‘Gender’ is listed in the column ‘C’ of the Excel sheet that you want to import. Then you need to,

Find the ‘Gender’ in the ‘Component’ list in the import screen and select option ‘C’ from the respective ‘Excel Column’ dropdown.

22. What does "Enter Administrative Password" mean during Pay sheet/Payroll Lock or Unlock?

This step is a security measure to ensure that only authorized personnel can perform critical payroll actions.

23. How to Set the Financial Year in Cloud?

24. What is status of my chat/case?

If you are waiting for any response/update from our support team, for any case id update or chat update kindly connect to the support team on chat.

25. How to Add Financial Year from 01-04-2025 to 31-03-2026 in Income Tax => Financial Year Menu or Change the Year to Any Last Financial Year?

26. How to Set Location of Employee in Geo-tagging for Attendance Punch?

To set the location of employee in geo tagging for attendance punch follow below steps from docs link:

27. How to View Today's Attendance for Total Employees?

To view today’s attendance for the total employees, please refer the link below:

27. Why while adding/applying the expense/leave/on duty/Attendance regularisation/Exit request via the web or app, encounters a "manager not assigned" error?

If an employee is trying to add an expense/leave/on duty/Attendance regularisation/Exit request via the web or app and encounters a "manager not assigned" error, it typically means that the employee does not have a manager set up in the approval matrix. To resolve this, you need to ensure that a manager is assigned to the employee in the system. You can click on the link below to refer how to assign manager to the employee:

28. Has My Query, Raised via Chat, Email, or Under a Ticket/Case ID, been Resolved?

If you are waiting for any response/update from our support team for any case id update or chat update kindly connect to the support team on chat

29. How to Cancel/Delete On-duty from ESS?

1) If the on duty is not approved from manager then the employee can delete the on duty from ESS. Click the link below to refer the steps of how to delete on-duty from ESS.

2) If the on duty request is approved by the manager, then it can be deleted from the cloud portal. Click the link below to know how approved on-duty can be deleted from the cloud portal.

30. How to Disable Auto Punch?

Please note: If Geo Tracking is enabled for any employee, the Auto Punch setting cannot be disabled. This is because the system requires the Auto Punch feature to accurately record working hours — especially in cases where an employee forgets to punch out. Without it, the system will be unable to capture the out time and thus fail to generate accurate attendance data for that day. If you wish to disable the Auto Punch feature, you must first deselect the employee(s) from the Geo Tracking feature. Click on the link below to remove employees from geo-tracking:

31. I Have Updated the Reporting Manager in the Employee Profile, but the Change/Update is not Reflected in the Approval Matrix?

Please note that the "Reporting Manager" in the employee profile is considered the direct reporting manager only. If you wish to assign a manager specifically for module-based approvals, you need to delete the current manager in approval matrix (if available).

32. Where can an Employee Check the Leave Request from ESS Web?

33. How to Download Declaration Details from Web post? How to Access the Downloaded File?

Link:

For any queries, contact

For any queries, contact

For any queries, contact

Check that the given to employee is aligned to the features they are supposed to access

The is provided through role allocation for respective self-service role

For any queries, contact

For any queries, contact

For any queries, contact

Check manager

Check that confirmation module is selected for manager role under

Check the configured for the company

For any queries, contact

Link:

For any queries, contact

For any queries, contact

For any queries, contact

For any queries, contact

Link:

For any queries, contact

For any queries, contact

To add new year in ‘Define Calendar’ page, you have to perform process.

For any queries, contact

For any queries, contact

Confirm that the employee is using the correct link to access the ESS Portal or is using the Pocket HRMS Mobile App from the Play Store or App Store.

If the old employee has the password but unable to login in kindly check the employee password from and provide the correct password again.

For any queries, contact

For any queries, contact

For any queries, contact

mapping is done for the employee.

Then .

For any queries, contact

You can visit our to explore step by step guides on how to use pocket HRMS. You will also find guides for using:

You can also explore the (FAQs)

For any queries, contact

For any queries, contact

When or , the system prompts for the Administrative Password.

Administrative password refers to the Cloud Administrator login password—the same credentials used to log in to using the Administrator user account.

For any queries, contact mail to:

If financial year is not at all set for the company you can set the same by Following the steps mentioned in the link below: If the financial year is set and you need to transfer the year to current financial follow the doc link:

For any queries, contact mail to:

For any queries, contact mail to:

If financial year is not at all set for the company you can set the same follow the doc link to set:

If the financial year is set and you need to transfer the year to current financial year, follow the doc link:

For any queries, contact mail to:

For any queries, contact mail to:

For any queries, contact mail to:

Once a manager is assigned, the employee should be able to add expenses without encountering the error.

For any queries, contact mail to:

For any queries, contact mail to:

For any queries, contact mail to:

Link:

For any queries, contact mail to:

Click the link below to know the steps to delete manager. Link:

After deleting the current manager for the module required add the manager. Click the link below to know the steps to add new manager.

For any queries, contact mail to:

Employee can check the leave request by following the process given in the docs link below:

For any queries, contact mail to:

To import the declaration from web post click the link below to know the process: To download the declaration details after the web post click the link below to know the details:

For any queries, contact mail to:

https://cloud.pockethrms.com/
support@pockethrms.com
support@pockethrms.com
support@pockethrms.com
self-service role
access to the required modules and features
support@pockethrms.com
support@pockethrms.com
support@pockethrms.com
self-service role
role allocation
support@pockethrms.com
https://cloud.pockethrms.com/
support@pockethrms.com
https://www.pockethrms.com/login/
support@pockethrms.com
support@pockethrms.com
support@pockethrms.com
https://cloud.pockethrms.com/Identity/Home/support
support@pockethrms.com
support@pockethrms.com
Leave Year Transfer
support@pockethrms.com
support@pockethrms.com
https://ess.pockethrms.com/
reset password
support@pockethrms.com
https://docs.pockethrms.com/faqs/cloud-portal#id-12.-how-to-get-email-support-help-or-escalation-support
support@pockethrms.com
support@pockethrms.com
Biometric integration
run In-out import
support@pockethrms.com
user resource
Cloud portal
ESS portal
Frequently Asked Questions
support@pockethrms.com
support@pockethrms.com
locking
unlocking the paysheet/payroll
cloud portal
support@pockethrms.com
https://docs.pockethrms.com/hr-and-admin-portal/cloud-configuration/organization/initial-company-setup-administration/financial-year-and-leave#how-to-setup-and-configure-financial-year
https://docs.pockethrms.com/hr-and-admin-portal/cloud-configuration/income-tax/income-tax-new-financial-year
support@pockethrms.com
support@pockethrms.com
https://docs.pockethrms.com/hr-and-admin-portal/cloud-configuration/organization/initial-company-setup-administration/financial-year-and-leave#how-to-setup-and-configure-financial-year
https://docs.pockethrms.com/hr-and-admin-portal/cloud-configuration/income-tax/income-tax-new-financial-year
support@pockethrms.com
support@pockethrms.com
support@pockethrms.com
https://docs.pockethrms.com/faqs/cloud-portal/employee/employee-list/approval-matrix#id-1.-how-to-assign-manager-to-employee-or-candidate
support@pockethrms.com
support@pockethrms.com
support@pockethrms.com
https://docs.pockethrms.com/faqs/cloud-portal/ess-settings/leave#id-3.-how-to-disable-geo-tracking-location-for-employee
support@pockethrms.com
https://docs.pockethrms.com/faqs/cloud-portal/employee/employee-list/profile/approval-matrix#id-1.-how-to-delete-the-manager-for-leave-attendance-regularization-on-duty-in-approval-matrix
https://docs.pockethrms.com/faqs/cloud-portal/employee/import#id-5.-how-to-add-a-manager-in-the-approval-matrix
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https://docs.pockethrms.com/faqs/ess-portal/leave/request#id-4.-how-to-check-my-pending-approved-rejected-leave-requests-as-an-employee
support@pockethrms.com
https://docs.pockethrms.com/faqs/cloud-portal/income-tax/utilities#id-4.-how-to-view-declaration-proof-entries-or-proof-document-updated-by-employee-from-their-ess
https://docs.pockethrms.com/faqs/cloud-portal/analytics/report/income-tax#id-2.-how-to-download-export-income-tax-declaration-details-report
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