👤Employee
This page provides navigation to the FAQs related to the 'Employee' menu in the Cloud portal
Last updated
This page provides navigation to the FAQs related to the 'Employee' menu in the Cloud portal
Last updated
You cannot directly transfer employee from one company to another. You can separate employee from their current company and then add the employee in the other company.
Note: This process may lead some data loss such as, attendance data, leave data, approval matrix data and more.
For any queries, contact support@pockethrms.com
If the Geo-location has been set and the employee tagging is done and employee is still unable to register his punch, you need to check the following factors.
Correct location is added in the geo-location setting
Employee is tagged to the geo-location
If you did the above settings please tell employee to log out and log in to the ESS portal again.
If same issue occurs again, please connect to our agent.
For any queries, contact support@pockethrms.com
The profile photo cannot be uploaded for employees in bulk. You need to add/change/edit the profile photo for the individual employee.
For any queries, contact support@pockethrms.com
The confirmation report from
For any queries, contact support@pockethrms.com
In case, you want to add a new employee as a manager and give them approval rights for certain modules please ensure the factors below.
Assign the self-service role as manager to new employee ‘A’
Add ‘A’ as manager under approval matrix for the employee ‘B’
In other words, let’s say the ‘A’ is the newly joined employee and you want to give ‘A’ approval rights for certain modules. And also want to add ‘A’ as a manager at certain level for the pre-existing employee ‘B’.
For any queries, contact support@pockethrms.com
To display the leave in the employee's attendance record, it must be added as a leave entry. The leave debit function is solely used to deduct the available leave balance from the records and it does not reflect in the employee's attendance.
For any queries, contact support@pockethrms.com
Visit the links below to get details guide on process to add,
For any queries, contact support@pockethrms.com
Ensure the following factors to add new employee’s data for in and out details.
Add employee and the employee code will be created
Activate punch for employee if they are supposed to punch from ESS app
Add employee to the location if required
Assign shift to employee
Assign week-off to employee if your week off setting is employee wise
If the employee is supposed to punch from biometric attendance machine, tag them to the biometric device.
Once you take care of all the above factors run in and out import. Check if attendance is visible in employee’s in/out details
For any queries, contact support@pockethrms.com
You can update UAN number for both,
Multiple employees in bulk
For any queries, contact support@pockethrms.com