👤Employee

This page provides navigation to the FAQs related to the 'Employee' menu in the Cloud portal

• Documents

• Employee List

• Import

1. How to transfer employee from one company to another?

You cannot directly transfer employee from one company to another. You can separate employee from their current company and then add the employee in the other company.

Note: This process may lead some data loss such as, attendance data, leave data, approval matrix data and more.

For any queries, contact [e-mail]

2. Why is employee unable to punch when the employee tagging has been already done?

If the Geo-location has been set and the employee tagging is done and employee is still unable to register his punch, you need to check the following factors.

• Correct location is added in the geo-location setting

• Employee is tagged to the geo-location

If you did the above settings please tell employee to log out and log in to the ESS portal again.

If same issue occurs again, please connect to our agent.

For any queries, contact [e-mail]

3. How to upload/updated/add/change/edit profile photo for the employees in a bulk?

The profile photo cannot be uploaded for employees in bulk. You need to add/change/edit the profile photo for the individual employee.

For any queries, contact [e-mail]