πΆUtilities
1. How to reverse or delete FnF done wrongly for an employee?
Step 1: Log into the cloud portal, go to the βPayrollβ menu, click on the βUtilitiesβ submenu and select the βFull and Final Settlementβ option.

Step 2: Select employee from the βEmployee Codeβ field and click on the βDelete FnFβ button.

Step 3: The system will ask for confirmation to delete the FnF, click on the βOkβ button and the FnF will be deleted.

For any queries, contact [email protected]
2. How to upload salary slip or payslip?
How to send payslip to all employees on their ESS portal?
Step 1: Log into the cloud portal, go to the payroll menu and under the βUtilitiesβ submenu, click on the βSelf Service Postβ option.

Step 2: Select the required Category, Month, Year and click on the βPostβ button. The payslips will be uploaded accordingly.

Path: Cloud>Payroll>Utilities>Self Service Post>Select Category>Month>Post
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
3. How to delete salary transaction for a month?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the βUtilitiesβ submenu click on the βSmHRt Payrollβ option.

Step 2: Select the βMonthβ for which you want to delete payroll transaction and click on the βDeleteβ button. The payroll transaction for the month will be deleted.

Note: If you have processed the payroll with income tax, then please select βWith Income Tax Processβ checkbox while deleting the payroll.
Path: Cloud Portal>Payroll>Utilities>SmHRt Payroll>select the month>Delete
Link: https://cloud.pockethrms.com/payroll/transaction/payrollprocessingview
For any queries, contact [email protected]
4. How to post TDS-Worksheet on employee portal or the ESS portal?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the βUtilitiesβ submenu click on the βSelfservice Postβ option.

Step 2: Select the βCategoryβ, βMonthβ, βYearβ as required and click on the βPostβ button and the TDS-worksheet will be posted on the employee portal.

Note: If you want to post worksheet make sure that the payroll should have be run with income tax for that month.
Path: Cloud>Payroll>Utilities>Selfservice Post>select required details>Post Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
5. How to restrict payslip release for an employee category?
Step 1: Log into the cloud portal, go to the βPayrollβ menu, and under the βUtilitiesβ click on the βSelf Service Postβ option.

Step 2: Select the βCategoryβ and deselect the categories for whom you donβt want to release or restrict the payslip. Then select βMonthβ and βYearβ from the respective fields and click on the βPostβ button. The payslip will be released or restricted accordingly.

Note: You can not restrict payslip for a single employee. You can create a category for the employees to whom you donβt want to provide payslip and then deselect that category while donβt the web post.
Path: Cloud Portal>Payroll>Utilities>Self Service Post>select the category as required>select other details>Post
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
6. How to stop the process of sending payslip or stop payslip release?
Step 1: Log into cloud portal, go to the βPayrollβ menu and under the βUtilitiesβ click on the βSelf Service Postβ option.

Step 2: Select the Category foe which you want to stop payslip release, Month and Year from the respective fields and click on the βDeleteβ button. The payslip release for the month will be stopped.

Path: Cloud>Payroll>Utilities>Self Service Post>select required details>Delete
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
7. How to delete or remove payslip/salary slip for employee category wise?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the βUtilitiesβ click on the βSelf-service Postβ option.

Step 2: Select the Category, Month and Year for which you want to delete the pay slip and click on the βDeleteβ button. The payslip will be deleted for respective category.

Note: The salary slips or pay slip canβ t be posted, released, deleted, or removed for an individual employee, as these configurations are set Category-wise only.
Path: Cloud Portal>Payroll>Utilities>Self-service Post
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
8. Why am I unable to enter/edit/update monthly input? Or how to enter/edit/update monthly input?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the βTransactionβ click on the βMonthly Inputβ option.

Step 2: Select Category and Month and click on the βEditβ button. Make the required changes for the respective monthly inputs. Click on the βSaveβ button and the monthly inputs will be saved accordingly.

Path: Cloud portal>Payroll>Transactions>Monthly Input>select details>Edit>make the required changes>Save
Link: https://cloud.pockethrms.com/payroll/transaction/monthlyinput
For any queries, contact [email protected]
9. How to download Full and final processed payslip (FNF Settlement Slip)?
Step 1: Log into the cloud portal, go to the βPayrollβ menu, click on the βUtilitiesβ submenu and select the βFull and Final Settlementβ option.

Step 2: Select employee from the βEmployee Codeβ field fill in other details and click on the βProcess FnFβ button.

Step 3: After processing payroll select all the details such as employee and apply on month again and click on the βPreviewβ button and the report will be downloaded accordingly.

Path: Payroll>Utilities>Full & Final Settlement>FnF Process>select details again>Preview Link: https://cloud.pockethrms.com/payroll/transaction/FullandFinal
For any queries, contact [email protected]
10. What should I do if the salary register is uploaded or updated successfully but pay slip is not visible?
If salary processed, salary register is updated/uploaded successfully you need to process the self-service post.
Step 1: Log into the cloud portal, go to the payroll menu and under the βUtilitiesβ submenu, click on the βSelf Service Postβ option.

Step 2: Select the required Category, Month, Year and click on the βPostβ button. The payslips will be uploaded accordingly.

Note: You can also check if the pay slip configurations are done correctly.
Path: Cloud>Payroll>Utilities>Self Service Post>Select Category>Month>Post
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
11. How to download FnF slip for employee?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and the βUtilitiesβ click on the βFull and Final Settlementβ option.

Step 2: Select the βEmployee Codeβ, βApply on Monthβ, βApply Yearβ from the respective fields and click on the βPreviewβ button and the FnF slip will be deleted accordingly.

Path: Cloud Portal>Payroll>Utilities>Full and Final Settlement>Employee Code>Apply on Moth, Apply Year>Preview
Link: https://cloud.pockethrms.com/payroll/transaction/FullandFinal
For any queries, contact [email protected]
12. How to delete FnF (full and final settlement)?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and the βUtilitiesβ click on the βFull and Final Settlementβ option.

Step 2: Select the βEmployee Codeβ, βApply on Monthβ, βApply Yearβ from the respective fields and click on the βDelete F&Fβ button and the FnF will be deleted accordingly.

Path: Cloud Portal>Payroll>Utilities>Full and Final Settlement>Employee Code>Apply on Moth, Apply Year>Delete F&F
Link: https://cloud.pockethrms.com/payroll/transaction/FullandFinal
For any queries, contact [email protected]
13. How to delete payroll of a month for all employees?
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the βUtilitiesβ click on the βSmHRt payrollβ option.

Step 2: Select the βAll Employeeβ option and then select the month for which you want to delete the payroll. Click on the βDeleteβ button and the payroll will be deleted accordingly.

Note:
You can also delete payroll for category by selecting βEmployee Wiseβ and for βSelective Employeesβ if required.
If the payroll was processed βWith income Tax Processβ or βProof Wiseβ, select those options while deleting the payroll too.
Path: Payroll>Utilities>SmHRt Payroll>select employee/select category wise/select all>Month, Year> Delete
Link: https://cloud.pockethrms.com/payroll/transaction/payrollprocessingview
For any queries, contact [email protected]
14. How to update salary slip in Pocket HRMS mobile app?
Note: To update salary slip in Pocket HRMS mobile app you need to do the self-service post from the cloud portal. The payslip will be updated in both Mobile app and the ESS poral.
Step 1: Log into the cloud portal, go to the βPayrollβ menu and under the utilities click on the βSelf-service Postβ option.

Step 2: Select Category, Month and Year from the respective fields and click on the βSaveβ button.

Path: Cloud Poral>Payroll>Utilities>Self Service Post>select required details>Post
Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
15. How to remove self-service post of any individual month?
To update self-service post for a particular month, follow the path below:
Path: Cloud Login > Payroll > Utility > Self Service Post > Select category > Select month > Delete.
Step 1: Login to the cloud portal, under the βPayrollβ menu, select βUtilityβ submenu, and then select βSelf Service Postβ.

Step 2: select βCategoryβ (of employee for whom you want to remove the self-service post of the employees), βSelect Monthβ (for which you want to delete) and click on βDeleteβ button.


Link: https://cloud.pockethrms.com/payroll/transaction/webpost
For any queries, contact [email protected]
16. Unable to process salary for employees. What is the process?
Once you save all the monthly input we can go ahead to process the payroll.
Step 1: Go to the βPayrollβ menu, click on the βUtilityβ submenu and select the βSmHRt Payrollβ option.

Step 2: Click on the βAll Employeeβ tab to process payroll for all the employees. Select βMonthβ, click on the βProcessβ button and the payroll will be processed accordingly.

Note:
Click on the βEmployee Wiseβ tab to select individual employees, to process payroll for a single employee or multiple employees.
Select the βSelective Employeesβ tab to process payroll according to various employee categories.
Click on the βAll Employeesβ tab to process payroll for all the employees.
Select the checkbox for βWith Income Tax Processβ to process payroll with income tax.
If you want to process payroll with employee income tax proof you can select the checkbox for the βProof Wiseβ option.
Path: Cloud Portal>Payroll>Utilities>smHRt Payroll>Select required details>Process
Link: https://cloud.pockethrms.com/payroll/transaction/payrollprocessingview
For any queries, contact [email protected]
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